Commercial Capacity – Carrier Enterprise Technical Services & Support

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Contractor & Job Information – Step 1 of 5

CETECH SUPPORT

Carrier Enterprise · United States & Canada

Are you currently on site? *

On site
NOT on site

Contractor Information

Technician name *

Full name

Technician mobile phone# *

Mobile phone number

Technician email address *

Company name *

Job/Project name

Equipment Information

Type of equipment are you working on? *

Commercial Split System
RTU (Conventional Fan)
RTU (Vane Axial Fan)
WSHP / VPAC

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Commercial Split System

Condensing unit model # *

Condensing unit serial # *

AHU/Fan coil model # *

AHU/Fan coil serial # *

System application, orientation and type

AHU/Fan coil installation location *

Mechanical room (conditioned space)
Mechanical room (unconditioned space)
Above ceiling
Rooftop (exposed to ambient)

Fan coil orientation *

Vertical – Upflow/Downflow
Horizontal – Left/Right

AHU/Fan coil airflow control type *

Constant Volume (CV)
Staged Air Volume (SAV)
Variable Air Volume (VAV)

Was a Test & Balance conducted? *

YES (I have the T&B report with me)
YES (I don’t have the T&B report with me)
NO T&B has been conducted

RTU (Conventional fan)

RTU model # *

RTU serial # *

System application, orientation and type

RTU installation/ Duct configuration *

Roof curb / Vertical
Roof curb / Horizontal
Slab or stand / horizontal

RTU airflow control type *

Constant Volume (CV)
Staged Air Volume (SAV)
Variable Air Volume (VAV)

Was a Test & Balance conducted? *

YES (I have the T&B report with me)
NO (I don’t have the T&B report with me)
NO T&B has been conducted

RTU (Vane Axial fan)

RTU model # *

RTU serial # *

System application, orientation and type

RTU installation/ Duct configuration *

Roof curb / Vertical
Roof curb / Horizontal
Slab or stand / horizontal

Number of stages *

Single Stage
Two stages

Motor speed range switch *

Set to A
Set to B
Set to C

Motor speed UCB output voltage *

DC voltage measured @ VDC terminals

Was a Test & Balance conducted? *

YES (I have the T&B report with me)
NO (I don’t have the T&B report with me)
NO T&B has been conducted

WSHP / VPAC

WSHP/VPAC model # *

WSHP/VPAC serial # *

System application, orientation and type

WSHP/VPAC installation location *

Mechanical room (conditioned space)
Mechanical room (unconditioned space)
Above ceiling

Number of stages *

Single Stage
Two stages

WSHP/VPAC airflow control type *

Constant Volume (CV)
Staged Air Volume (SAV)
Variable Air Volume (VAV)

Was a Test & Balance conducted? *

YES (I have the T&B report with me)
NO (I don’t have the T&B report with me)
NO T&B has been conducted

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T&B Report Information

Supply static pressure (in.wc.) *

As listed in T&B report.

Return static pressure (in.wc.) *

As listed in T&B report.

Total external static pressure (in.wc.) *

As listed in T&B report.

Supply air volume (CFM) *

As listed in T&B report.

Return air volume (CFM) *

As listed in T&B report.

Outside air volume (CFM) *

As listed in T&B report.

Evaporator fan shaft speed (RPM) *

As listed in the T&B report

Supply static pressure (in.wc.) *

Measured technician using a manometer

Return static pressure (in.wc.) *

Measured by technician using a manometer

Total external static pressure (in.wc.) *

Total external static pressure = supply static pressure + return static pressure

Estimated system total air volume (CFM) *

Measured or calculated by service technician in the field

Estimated system return air volume (CFM) *

Measured or calculated by service technician in the field

Estimated system outside air volume (CFM) *

Measured or calculated by service technician in the field

Evaporator shaft fan speed (RPM) *

Measured by service technician with a tachometer (Not required on VAF units)

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TEST 1

Entering return air dry bulb temperature (°F db) *

Entering return air wet bulb temperature (°F wb) *

Entering outside air dry bulb temperature (°F db) *

Entering outside air wet bulb temperature (°F wb) *

Leaving dry bulb temperature (°F db) *

Leaving wet bulb temperature (°F wb) *

What would you like to do next? *

Proceed to TEST 2
Advance to complete and submit the data sheet

TEST 2

Entering return air dry bulb temperature (°F db) *

Entering return air wet bulb temperature (°F wb) *

Entering outside air dry bulb temperature (°F db) *

Entering outside air wet bulb temperature (°F wb) *

Leaving dry bulb temperature (°F db) *

Leaving wet bulb temperature (°F wb) *

What would you like to do next? *

Proceed to TEST 3
Advance to complete and submit the data sheet

TEST 3

Entering return air dry bulb temperature (°F db) *

Entering return air wet bulb temperature (°F wb) *

Entering outside air dry bulb temperature (°F db) *

Entering outside air wet bulb temperature (°F wb) *

Leaving dry bulb temperature (°F db) *

Leaving wet bulb temperature (°F wb) *

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Submit Data Sheet

Once submitted, a confirmation email will be immediately sent to you, which will include all the data you reported in .PDF format. IMPORTANT: If prudent, please reverse any configuration changes you made for the testing back to the "installer settings"

Country *

Select your country of service

Street Address *

City *

State *

Province / Territory *

ZIP Code *

Postal Code *

Phone

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Email *