CE VFD Replacement Guide – Carrier Enterprise Technical Services & Support

Loading VFD equipment guide…

Please select your region.

Name

First

Last

Dealer/Company Name

your Account /

Phone

CE Account Number

Enter the account used with your CE region.

Complete Equipment Model

Equipment Serial Number

Jobsite / Unit Identifier

Example: Store 123 / RTU-2

VFD Setup Record

Generated by the CE VFD plugin; saved with the entry and PDF.

Setup Outcome

Existing Salesforce Case Number

If known. This helps your team identify an existing case; it does not automatically thread this email.

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How to Use the VFD Replacement Guide

This tool helps you find documented equipment, motor and replacement VFD combinations and provides the settings and instructions for the drive you are installing.

Identify your equipment. Enter the complete unit model number and select the equipment family, nominal cooling/model size, voltage, controls, installed motor and replacement VFD. Use the actual equipment and component labels.
Review the selection notes. Yellow notes identify supersessions or replacement information. Light red notes identify mismatches or items requiring regional review. Correct any selection errors before proceeding.
Set up the replacement drive. Follow the displayed settings, source documents and operation-check instructions. Always use the settings for the new drive, since parameter numbers and setup procedures can differ from the failed drive.
Save or request assistance. Select Save for my records to receive a copy, or I need regional support if you need help. Complete the contact and equipment fields that appear, select your region and submit the form.

A PDF record will be emailed to you. If you request support, your information will also be sent to the selected regional Technical Support team.

Saving a record does not verify successful operation. Follow the applicable manufacturer instructions and equipment operating limits. If your parts are not listed or the combination cannot be verified, request regional support before applying settings.