Fall 2026 Patriot Meeting Survey – Carrier Enterprise Technical Support

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Name *

Nombre

Apellidos

Email *

Phone

Do you have a BEST Practice you would like to share with the group at the Fall Patriot Meeting.

Please describe the Best Practice you would like to share.

Are you interest in collaborating with your peer distributors on training and presentations?

If you are open to sharing your presentations, please include link to storage file.

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As a Distribution Service Manager, List in the order of importance to you the following:

I value being made abreast of emerging products and technologies the most. *

I value learning about emerging issues with existing products the most. *

I value learning about factory actions to correct existing issues the most. *

I value being able to offer my opinions on how to address product issues the most. *

I value hearing from others on how to address emerging issues. *

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Carrier Software Operating Systems

My comfort and expertise in using Customer Gateway: *

Excellent	Good	Average	Poor	Need a good deal of Help
ExcellentItem #1 Excellent	GoodItem #1 Good	AverageItem #1 Average	PoorItem #1 Poor	Need a good deal of HelpItem #1 Need a good deal of Help

Do you use the create preauth feature within Carrier Gateway?

My comfort and expertise in using Customer Gateway CREATING PREAUTHORIZATIONS: *

Excellent	Good	Average	Poor	Need a good deal of Help
ExcellentItem #1 Excellent	GoodItem #1 Good	AverageItem #1 Average	PoorItem #1 Poor	Need a good deal of HelpItem #1 Need a good deal of Help

My comfort and expertise in using HVACPartners is: *

Excellent	Good	Average	Poor	Need a good deal of Help
ExcellentItem #1 Excellent	GoodItem #1 Good	AverageItem #1 Average	PoorItem #1 Poor	Need a good deal of HelpItem #1 Need a good deal of Help

My comfort and Expertise in using the new RC PIC parts program is: *

Excellent	Good	Average	Poor	Need a good deal of Help
ExcellentItem #1 Excellent	GoodItem #1 Good	AverageItem #1 Average	PoorItem #1 Poor	Need a good deal of HelpItem #1 Need a good deal of Help

My comfort and Expertise in using the new HVACpartnersONE: *

Excellent	Good	Average	Poor	Need a good deal of Help
ExcellentItem #1 Excellent	GoodItem #1 Good	AverageItem #1 Average	PoorItem #1 Poor	Need a good deal of HelpItem #1 Need a good deal of Help

Do you use the Connected Portal

My comfort and Expertise in using the Connected Portal: *

Excellent	Good	Average	Poor	Need a good deal of Help
ExcellentItem #1 Excellent	GoodItem #1 Good	AverageItem #1 Average	PoorItem #1 Poor	Need a good deal of HelpItem #1 Need a good deal of Help

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Economizers

My Distributorship is offering Carrier/Bryant factory installed economizers *

Yes	No
YesItem #1 Yes	NoItem #1 No

My Distributorship is offering Carrier/Bryant Field installed economizers *

Yes	No
YesItem #1 Yes	NoItem #1 No

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My Dealer customers design, apply and install replacement HVAC systems (prioritize each item)

Using industry available design tools to design and apply systems *

Using the previous size unit/s to determine what to install *

Using alternative methods that are not industry recognized *

Have no consistence approach that provides an energy efficient use of HVAC products *

Areas of Interest Not Listed Above

Please list an subject that you might feel should be covered or discussed at the meeting, outside of these suggestions.

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List these topics in level of importance to you *

	Most Important	Important	Neutral	Fairly Important	Least Important
Product updates	Most ImportantProduct updates Most Important	ImportantProduct updates Important	NeutralProduct updates Neutral	Fairly ImportantProduct updates Fairly Important	Least ImportantProduct updates Least Important
New product announcement	Most ImportantNew product announcement Most Important	ImportantNew product announcement Important	NeutralNew product announcement Neutral	Fairly ImportantNew product announcement Fairly Important	Least ImportantNew product announcement Least Important
Warranty review	Most ImportantWarranty review Most Important	ImportantWarranty review Important	NeutralWarranty review Neutral	Fairly ImportantWarranty review Fairly Important	Least ImportantWarranty review Least Important
Customer assurance department review	Most ImportantCustomer assurance department review Most Important	ImportantCustomer assurance department review Important	NeutralCustomer assurance department review Neutral	Fairly ImportantCustomer assurance department review Fairly Important	Least ImportantCustomer assurance department review Least Important
RC update and new product announcements	Most ImportantRC update and new product announcements Most Important	ImportantRC update and new product announcements Important	NeutralRC update and new product announcements Neutral	Fairly ImportantRC update and new product announcements Fairly Important	Least ImportantRC update and new product announcements Least Important
Service Bulletin and TIC update and review	Most ImportantService Bulletin and TIC update and review Most Important	ImportantService Bulletin and TIC update and review Important	NeutralService Bulletin and TIC update and review Neutral	Fairly ImportantService Bulletin and TIC update and review Fairly Important	Least ImportantService Bulletin and TIC update and review Least Important
Monthly Field Advisory Council Meeting	Most ImportantMonthly Field Advisory Council Meeting Most Important	ImportantMonthly Field Advisory Council Meeting Important	NeutralMonthly Field Advisory Council Meeting Neutral	Fairly ImportantMonthly Field Advisory Council Meeting Fairly Important	Least ImportantMonthly Field Advisory Council Meeting Least Important

Areas of Interest Not Listed Above

Please list an subject that you might feel should be covered or discussed at the meeting, outside of these suggestions.

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Thank you for your participation in building our Fall 2024 Patriot Regional Meeting

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