{"id":48609,"date":"2024-02-12T19:00:22","date_gmt":"2024-02-13T00:00:22","guid":{"rendered":"https:\/\/cematraining.com\/?page_id=48609"},"modified":"2024-02-12T19:00:22","modified_gmt":"2024-02-13T00:00:22","slug":"information-about-wifi-connectivity-concerns-tips","status":"publish","type":"page","link":"https:\/\/cetechsupport.com\/es\/information-about-wifi-connectivity-concerns-tips\/","title":{"rendered":"Information about Wifi connectivity concerns\/tips"},"content":{"rendered":"<p><strong>COMMON ISSUE &#8211; Network Congestion Detected (Bandwidth):<\/strong><\/p>\n\n\n\n<p>This has to do with the internet service provided to the home\/building. 25Mb service up to 1Gig service from the Internet Service Provider.<\/p>\n\n\n\n<p>We need to keep the level of service(bandwidth) in mind. Typically when someone&#8217;s sets up their internet account, they select a bandwidth based on the user needs &#8220;at that time&#8221; or price point. As our lives and businesses have changed, so has the amount of &#8220;CONNECTED&#8221; devices.<\/p>\n\n\n\n<p>In todays world we may have many different mobile devices,(Watch, Mobile Phone, Tablets), Computers (work and home), Appliances (Refrigerators, Stoves, Washers and Dryers), Entertainment Centers (TV&#8217;s, sound systems, gaming platform (Xbox, Playstation, etc)), Automobiles (Cars are now connected), Home Automation systems like Alexa &amp; Siri devices, Cameras, locks anything and everything connected to WiFi. And NOW HVAC systems.<\/p>\n\n\n\n<p>All of these devices consume bandwidth, even when not in use, they are communicating with a server. The more devices the home\/building owner has connected, a higher level of service\/bandwidth may be needed.<\/p>\n\n\n\n<p><strong>COMMON ISSUE &#8211; Network Congestion Detected (Customer is on a channel with a lot of interference):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Check wireless channel customer is on, may need to change channel with ISP<\/li>\n<\/ul>\n\n\n\n<p><strong>COMMON ISSUE &#8211; Mesh Network: <\/strong>Mesh Wi-Fi systems are wireless networks that combine a Wi-Fi router with one or more mesh satellites to expand the coverage area of a single Wi-Fi network. In a Mesh Wi-Fi system, connected devices are seamlessly handed off to the router or satellite with the strongest Wi-Fi signal in a given area. This causes issues for Carrier devices because they will only connect to 2.4ghz network connection. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer needs to split the 2.4ghz and 5ghz connections or create an access point that is 2.4ghz only.<\/li>\n<\/ul>\n\n\n\n<p><strong>Poor connection quality \u2013 Several possible causes:<\/strong><\/p>\n\n\n\n<p>-This can be due to distance, interference, or network usage. The customer should check the device list to ensure all devices connected to network are accurate.<\/p>\n\n\n\n<p>&#8211; Check router proximity to wall control<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>The customer may need a TP link router to use as an access point for tstat<\/li>\n<\/ul>\n\n\n\n<p><strong>Old router model detected- (Customers router may need to be upgraded):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Customer would need to contact their ISP to upgrade router<\/li>\n<\/ul>\n\n\n\n<p><strong>5 Ghz present on Network:<\/strong><\/p>\n\n\n\n<p>-Carrier devices will only connect to 2.4ghz network<\/p>\n\n\n\n<p>-Customer will need to make sure they have a dedicated 2.4ghz network connection<\/p>\n\n\n\n<p><strong>Check port connection- customer should have Port 80 open<\/strong><\/p>\n\n\n\n<p><strong>UPnP Possibly Disabled \u2013 (Universal Plug and Play):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This needs to be enabled on router, the customer can either log into router to change settings or contact their ISP<\/li>\n<\/ul>\n\n\n\n<p><strong>Multicast possibly disabled: Multi-cast is a group communication where data transmission is addressed to a group of destinations. In other words (broadcasting multiple programs using a single channel<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>This needs to be enabled on router, the customer can contact ISP for help<\/li>\n<\/ul>\n\n\n\n<p><strong>Firewall enabled (Firewall or parental controls could be preventing connectivity):<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Steps to resolve: Customer to contact ISP to lower or delete firewall.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>COMMON ISSUE &#8211; Network Congestion Detected (Bandwidth): This has to do with the internet service provided to the home\/building. 25Mb service up to 1Gig service from the Internet Service Provider. We need to keep the level of service(bandwidth) in mind. Typically when someone&#8217;s sets up their internet account, they select a bandwidth based on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"disabled","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-48609","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Josh Goodman","author_link":"https:\/\/cetechsupport.com\/es\/author\/joshg\/"},"uagb_comment_info":0,"uagb_excerpt":"COMMON ISSUE &#8211; Network Congestion Detected (Bandwidth): This has to do with the internet service provided to the home\/building. 25Mb service up to 1Gig service from the Internet Service Provider. We need to keep the level of service(bandwidth) in mind. Typically when someone&#8217;s sets up their internet account, they select a bandwidth based on the&hellip;","_links":{"self":[{"href":"https:\/\/cetechsupport.com\/es\/wp-json\/wp\/v2\/pages\/48609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cetechsupport.com\/es\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cetechsupport.com\/es\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/es\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/es\/wp-json\/wp\/v2\/comments?post=48609"}],"version-history":[{"count":0,"href":"https:\/\/cetechsupport.com\/es\/wp-json\/wp\/v2\/pages\/48609\/revisions"}],"wp:attachment":[{"href":"https:\/\/cetechsupport.com\/es\/wp-json\/wp\/v2\/media?parent=48609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}