{"id":1930,"date":"2024-12-15T15:09:36","date_gmt":"2024-12-15T20:09:36","guid":{"rendered":"https:\/\/cetechsupport.com\/?page_id=1930"},"modified":"2026-09-05T14:31:41","modified_gmt":"2026-09-05T18:31:41","slug":"ce-path-feedback","status":"publish","type":"page","link":"https:\/\/cetechsupport.com\/fr\/ce-path-feedback\/","title":{"rendered":"CE PATH Feedback"},"content":{"rendered":"<style id=\"wpforms-css-vars-49448-block-2a5dd2f0-0055-4c03-827b-e47babec4d78\">\n\t\t\t\t#wpforms-49448.wpforms-block-2a5dd2f0-0055-4c03-827b-e47babec4d78 {\n\t\t\t\t--wpforms-label-color: rgba(0, 0, 0, 0.85);\n--wpforms-label-sublabel-color: rgba(0, 0, 0, 0.55);\n--wpforms-field-border-color: rgba(0, 0, 0, 0.25);\n--wpforms-field-border-color-spare: rgba(0, 0, 0, 0.25);\n--wpforms-field-text-color: rgba(0, 0, 0, 0.7);\n--wpforms-button-background-color: #6042fa;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-form-abandonment wpforms-container-quiz wpforms-container-save-resume wpforms-block wpforms-block-2a5dd2f0-0055-4c03-827b-e47babec4d78 wpforms-render-modern\" id=\"wpforms-49448\"><form id=\"wpforms-form-49448\" class=\"wpforms-validate wpforms-form wpforms-ajax-form\" data-formid=\"49448\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/1930?wpforms_form_id=49448\" data-token=\"25d957ddf9836db70e5d7aa59bab06e5\" data-token-time=\"1792238128\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><input type=\"hidden\" name=\"wpforms[form_abandonment_token]\" value=\"25d957ddf9836db70e5d7aa59bab06e5\"><div class=\"wpforms-field-container\"><div id=\"wpforms-49448-field_49-container\" class=\"wpforms-field wpforms-field-content\" data-field-type=\"content\" data-field-id=\"49\"><div id=\"wpforms-49448-field_49\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-49448-field_49-error\"><h5><img loading=\"lazy\" decoding=\"async\" class=\"aligncenter wp-image-49476\" src=\"https:\/\/cetechsupport.com\/wp-content\/uploads\/2026\/05\/CE_Global_CE-PATH_20241004-full-logo_purple-7.png\" alt=\"\" width=\"190\" height=\"213\" srcset=\"https:\/\/cetechsupport.com\/wp-content\/uploads\/2026\/05\/CE_Global_CE-PATH_20241004-full-logo_purple-7.png 256w, https:\/\/cetechsupport.com\/wp-content\/uploads\/2026\/05\/CE_Global_CE-PATH_20241004-full-logo_purple-7-11x12.png 11w\" sizes=\"auto, (max-width: 190px) 100vw, 190px\" \/><\/h5>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-49448-field_25-container\" class=\"wpforms-field wpforms-field-layout\" data-field-type=\"layout\" data-field-id=\"25\"><div class=\"wpforms-field-layout-rows wpforms-field-large\"><div class=\"wpforms-layout-row\"><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-49448-field_3-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"3\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_3\">Organization \/ Company <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-49448-field_3\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][3]\" placeholder=\"e.g. Acme Corp\" aria-errormessage=\"wpforms-49448-field_3-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><div id=\"wpforms-49448-field_33-container\" class=\"wpforms-field wpforms-field-text\" data-field-type=\"text\" data-field-id=\"33\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_33\">Account # <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-49448-field_33\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][33]\" placeholder=\"e.g. #123456\" aria-errormessage=\"wpforms-49448-field_33-error\" required><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\"><\/div><\/div><\/div><\/div><div id=\"wpforms-49448-field_0-container\" class=\"wpforms-field wpforms-field-name\" data-field-type=\"name\" data-field-id=\"0\"><fieldset><legend class=\"wpforms-field-label\">Full Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-first wpforms-one-half\"><input type=\"text\" id=\"wpforms-49448-field_0\" class=\"wpforms-field-name-first wpforms-field-required\" name=\"wpforms[fields][0][first]\" placeholder=\"e.g. John\" aria-errormessage=\"wpforms-49448-field_0-error\" required><label for=\"wpforms-49448-field_0\" class=\"wpforms-field-sublabel after\">First<\/label><\/div><div class=\"wpforms-field-row-block wpforms-one-half\"><input type=\"text\" id=\"wpforms-49448-field_0-last\" class=\"wpforms-field-name-last wpforms-field-required\" name=\"wpforms[fields][0][last]\" placeholder=\"e.g. Smith\" aria-errormessage=\"wpforms-49448-field_0-last-error\" required><label for=\"wpforms-49448-field_0-last\" class=\"wpforms-field-sublabel after\">Last<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-49448-field_1-container\" class=\"wpforms-field wpforms-field-email\" data-field-type=\"email\" data-field-id=\"1\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_1\">Email Address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-49448-field_1\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][1]\" placeholder=\"e.g. john.smith@gmail.com\" spellcheck=\"false\" aria-errormessage=\"wpforms-49448-field_1-error\" required><\/div><div id=\"wpforms-49448-field_32-container\" class=\"wpforms-field wpforms-field-layout\" data-field-type=\"layout\" data-field-id=\"32\"><div class=\"wpforms-field-layout-columns wpforms-field-layout-preset-33-33-33\"><div class=\"wpforms-layout-column wpforms-layout-column-33\" ><div id=\"wpforms-49448-field_31-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"31\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_31\">Issue Type <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_31\" class=\"wpforms-field-small wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-small\" data-search-enabled=\"1\" name=\"wpforms[fields][31]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a category \u2014<\/option><option value=\"Account &amp; Access Issues\"  class=\"choice-1 depth-1\"  >Account &amp; Access Issues<\/option><option value=\"Course &amp; Content Issues\"  class=\"choice-2 depth-1\"  >Course &amp; Content Issues<\/option><option value=\"Enrollment &amp; Registration\"  class=\"choice-3 depth-1\"  >Enrollment &amp; Registration<\/option><option value=\"Progress &amp; Completion\"  class=\"choice-10 depth-1\"  >Progress &amp; Completion<\/option><option value=\"Assessments &amp; Quizzes\"  class=\"choice-9 depth-1\"  >Assessments &amp; Quizzes<\/option><option value=\"Certificates &amp; Credits\"  class=\"choice-8 depth-1\"  >Certificates &amp; Credits<\/option><option value=\"Billing, Points &amp; Payments\"  class=\"choice-7 depth-1\"  >Billing, Points &amp; Payments<\/option><option value=\"Technical \/ Platform Issues\"  class=\"choice-6 depth-1\"  >Technical \/ Platform Issues<\/option><option value=\"General Inquiry \/ Feedback\"  class=\"choice-4 depth-1\"  >General Inquiry \/ Feedback<\/option><\/select><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\" ><div id=\"wpforms-49448-field_6-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"6\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_6\">Sub-type: Account &amp; Access Issues <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_6\" class=\"wpforms-field-small wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-small\" data-search-enabled=\"\" name=\"wpforms[fields][6]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Login \/ Password Reset\"  class=\"choice-3 depth-1\"  >Login \/ Password Reset<\/option><option value=\"Account Creation Registration\"  class=\"choice-4 depth-1\"  >Account Creation Registration<\/option><option value=\"Update Personal Information\"  class=\"choice-2 depth-1\"  >Update Personal Information<\/option><\/select><\/div><div id=\"wpforms-49448-field_7-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"7\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_7\">Sub-type: Course &amp; Content Issues <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_7\" class=\"wpforms-field-small wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-small\" data-search-enabled=\"\" name=\"wpforms[fields][7]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Course Not Loading \/ Technical Error\"  class=\"choice-0 depth-1\"  >Course Not Loading \/ Technical Error<\/option><option value=\"Missing Course \/ Content Not Found\"  class=\"choice-1 depth-1\"  >Missing Course \/ Content Not Found<\/option><option value=\"Zoom Meeting Information\"  class=\"choice-5 depth-1\"  >Zoom Meeting Information<\/option><option value=\"Downloadable Materials Not Available\"  class=\"choice-4 depth-1\"  >Downloadable Materials Not Available<\/option><option value=\"Incorrect Course Content\"  class=\"choice-2 depth-1\"  >Incorrect Course Content<\/option><option value=\"Video \/ Audio Playback Issues\"  class=\"choice-3 depth-1\"  >Video \/ Audio Playback Issues<\/option><\/select><\/div><div id=\"wpforms-49448-field_44-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"44\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_44\">Sub-type: Enrollment &amp; Registration<\/label><select id=\"wpforms-49448-field_44\" class=\"wpforms-field-medium choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-medium\" data-search-enabled=\"\" name=\"wpforms[fields][44]\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Unable to Enroll\"  class=\"choice-1 depth-1\"  >Unable to Enroll<\/option><option value=\"Enrolling Others\"  class=\"choice-2 depth-1\"  >Enrolling Others<\/option><option value=\"Enrollment Confirmation Not Received\"  class=\"choice-3 depth-1\"  >Enrollment Confirmation Not Received<\/option><option value=\"Enrolled in Wrong Course\"  class=\"choice-6 depth-1\"  >Enrolled in Wrong Course<\/option><option value=\"Enrolled in Wrong Session\"  class=\"choice-5 depth-1\"  >Enrolled in Wrong Session<\/option><option value=\"Cancel Enrollment\"  class=\"choice-4 depth-1\"  >Cancel Enrollment<\/option><option value=\"Zoom Meeting Information\"  class=\"choice-7 depth-1\"  >Zoom Meeting Information<\/option><\/select><\/div><div id=\"wpforms-49448-field_9-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"9\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_9\">Sub-type: Progress &amp; Completion <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_9\" class=\"wpforms-field-small wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-small\" data-search-enabled=\"\" name=\"wpforms[fields][9]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Progress Not Saving\"  class=\"choice-0 depth-1\"  >Progress Not Saving<\/option><option value=\"Resuming a Course\"  class=\"choice-4 depth-1\"  >Resuming a Course<\/option><option value=\"Course Marked Incomplete Incorrectly\"  class=\"choice-1 depth-1\"  >Course Marked Incomplete Incorrectly<\/option><option value=\"Completion Certificate Not Generated\"  class=\"choice-2 depth-1\"  >Completion Certificate Not Generated<\/option><option value=\"Transcript \/ History Missing\"  class=\"choice-3 depth-1\"  >Transcript \/ History Missing<\/option><\/select><\/div><div id=\"wpforms-49448-field_10-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"10\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_10\">Sub-type: Assessments &amp; Quizzes <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_10\" class=\"wpforms-field-small wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-small\" data-search-enabled=\"\" name=\"wpforms[fields][10]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Course is locked\"  class=\"choice-5 depth-1\"  >Course is locked<\/option><option value=\"Unable to Submit Quiz \/ Exam\"  class=\"choice-0 depth-1\"  >Unable to Submit Quiz \/ Exam<\/option><option value=\"Time Limit Issues\"  class=\"choice-3 depth-1\"  >Time Limit Issues<\/option><option value=\"Score Not Recorded\"  class=\"choice-1 depth-1\"  >Score Not Recorded<\/option><option value=\"Failed Assessment \/ Retake Request\"  class=\"choice-2 depth-1\"  >Failed Assessment \/ Retake Request<\/option><option value=\"Grading Dispute\"  class=\"choice-4 depth-1\"  >Grading Dispute<\/option><\/select><\/div><div id=\"wpforms-49448-field_11-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"11\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_11\">Sub-type: Certificates &amp; Credits <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_11\" class=\"wpforms-field-small wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-small\" data-search-enabled=\"\" name=\"wpforms[fields][11]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Certificate Not Received\"  class=\"choice-0 depth-1\"  >Certificate Not Received<\/option><option value=\"Certificate Error (Name, Date, etc.)\"  class=\"choice-1 depth-1\"  >Certificate Error (Name, Date, etc.)<\/option><option value=\"MLC - CEU \/ Credit Hours Not Reflecting\"  class=\"choice-2 depth-1\"  >MLC &#8211; CEU \/ Credit Hours Not Reflecting<\/option><option value=\"NATE Credit Submission\"  class=\"choice-3 depth-1\"  >NATE Credit Submission<\/option><option value=\"Duplicate Certificate Request\"  class=\"choice-4 depth-1\"  >Duplicate Certificate Request<\/option><\/select><\/div><div id=\"wpforms-49448-field_51-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"51\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_51\">Sub-type: Billing &amp; Payments <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_51\" class=\"wpforms-field-medium wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-medium\" data-search-enabled=\"\" name=\"wpforms[fields][51]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Payment Pending \/ Failed \/ Declined\"  class=\"choice-1 depth-1\"  >Payment Pending \/ Failed \/ Declined<\/option><option value=\"Refund Request\"  class=\"choice-2 depth-1\"  >Refund Request<\/option><option value=\"Incorrect Charge\"  class=\"choice-3 depth-1\"  >Incorrect Charge<\/option><\/select><\/div><div id=\"wpforms-49448-field_13-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"13\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_13\">Sub-type: Technical \/ Platform Issues <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_13\" class=\"wpforms-field-small wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-small\" data-search-enabled=\"\" name=\"wpforms[fields][13]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Browser Compatibility\"  class=\"choice-0 depth-1\"  >Browser Compatibility<\/option><option value=\"Accessibility Issues (ADA\/508)\"  class=\"choice-2 depth-1\"  >Accessibility Issues (ADA\/508)<\/option><option value=\"Performance \/ Slow Loading\"  class=\"choice-3 depth-1\"  >Performance \/ Slow Loading<\/option><option value=\"Error Messages\"  class=\"choice-4 depth-1\"  >Error Messages<\/option><\/select><\/div><div id=\"wpforms-49448-field_53-container\" class=\"wpforms-field wpforms-field-select wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger wpforms-field-select-style-modern\" data-field-type=\"select\" data-field-id=\"53\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_53\">Sub-type: General Inquiry \/ Feedback <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-49448-field_53\" class=\"wpforms-field-medium wpforms-field-required choicesjs-select\" data-size-class=\"wpforms-field-row wpforms-field-medium\" data-search-enabled=\"\" name=\"wpforms[fields][53]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>\u2014 Select a sub-type \u2014<\/option><option value=\"Course Recommendation Request\"  class=\"choice-1 depth-1\"  >Course Recommendation Request<\/option><option value=\"Feedback on Existing Course\"  class=\"choice-2 depth-1\"  >Feedback on Existing Course<\/option><option value=\"Feature Request\"  class=\"choice-3 depth-1\"  >Feature Request<\/option><option value=\"Complaint \/ Escalation\"  class=\"choice-5 depth-1\"  >Complaint \/ Escalation<\/option><option value=\"Other\"  class=\"choice-4 depth-1\"  >Other<\/option><\/select><\/div><\/div><div class=\"wpforms-layout-column wpforms-layout-column-33\" ><\/div><\/div><\/div><div id=\"wpforms-49448-field_35-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"35\" style=\"display:none;\"><div id=\"wpforms-49448-field_35\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-49448-field_35-error\"><h4>Please make sure the User is registered at <a href=\"https:\/\/www.carrierenterprise.com\/\" target=\"_blank\" rel=\"noopener\">Carrier Enterprise.<\/a><\/h4>\n<p><a class=\"article-title-link\" href=\"https:\/\/help.carrierenterprise.com\/s\/article\/How-do-I-create-accounts-for-people-from-my-company\" target=\"_blank\" rel=\"noopener\"><span class=\"article-title slds-truncate uiOutputText\">How do I create accounts for people from my company?<\/span><\/a><\/p>\n<p><span class=\"article-title slds-truncate uiOutputText\">After user registeration it can take up to 2 hours for the user to become active in CE PATH.<\/span><\/p>\n<p><span class=\"article-title slds-truncate uiOutputText\">For password reset, please visit <a href=\"https:\/\/www.carrierenterprise.com\/\" target=\"_blank\" rel=\"noopener\">Carrier Enterprise.<\/a>\u00a0<\/span><\/p>\n<p><span class=\"article-title slds-truncate uiOutputText\">If this has been completed please proceed.<\/span><\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-49448-field_41-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"41\" style=\"display:none;\"><div id=\"wpforms-49448-field_41\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-49448-field_41-error\"><h4 style=\"font-weight:400\"><strong>How do I join a virtual ILT (Zoom Session)?<\/strong><\/h4>\n<ol>\n<li style=\"font-weight:400\">Log into CarrierEnterprise.com or HVAC Pro+ app.<\/li>\n<li style=\"font-weight:400\">Navigate to CE PATH.<\/li>\n<li style=\"font-weight:400\">Go to Your Courses and find the course for that day.<\/li>\n<li style=\"font-weight:400\">Open the course.<\/li>\n<li style=\"font-weight:400\">Click the purple <span style=\"text-decoration:underline\"><strong>Join Meeting<\/strong><\/span> button (available 15 minutes before start).<\/li>\n<\/ol>\n<p><strong>There is NO meeting link emailed.<\/strong><\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-49448-field_37-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"37\" style=\"display:none;\"><div id=\"wpforms-49448-field_37\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-49448-field_37-error\"><h4 style=\"font-weight:400\"><a href=\"https:\/\/cepath.carrierenterprise.com\/pages\/66\/change_session_enrollment\" target=\"_blank\" rel=\"noopener\"><strong>How can I change my session enrollment?<\/strong><\/a><\/h4>\n<ol>\n<li style=\"font-weight:400\">Log into CarrierEnterprise.com or HVAC Pro+ app.<\/li>\n<li style=\"font-weight:400\">Navigate to CE PATH.<\/li>\n<li style=\"font-weight:400\">Go to Your Courses and find the course.<\/li>\n<li style=\"font-weight:400\">Open the course.<\/li>\n<li style=\"font-weight:400\">Select the three dots in the top right &#8220;More Options&#8221;<\/li>\n<li style=\"font-weight:400\">Select Change Session Enrollment.<\/li>\n<li style=\"font-weight:400\">Pick the next available date you can participate and confirm your new selection.<\/li>\n<\/ol>\n<p>Note: Only the User can change their session enrollment, at this time.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-49448-field_38-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"38\" style=\"display:none;\"><div id=\"wpforms-49448-field_38\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-49448-field_38-error\"><h4 style=\"font-weight:400\"><strong>Enrolling Others<\/strong><\/h4>\n<p><strong>To enroll others you must have upgraded permissions please submit the <a href=\"https:\/\/cetechsupport.com\/ce-path-manager-request\/\" target=\"_blank\" rel=\"noopener\">Manage a Team request.<\/a><\/strong><\/p>\n<p>If you have these permissions and still need assiatance with a team member, please proceed.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-49448-field_39-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"39\" style=\"display:none;\"><div id=\"wpforms-49448-field_39\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-49448-field_39-error\"><h4>Update your personnel information at <a href=\"https:\/\/www.carrierenterprise.com\/\" target=\"_blank\" rel=\"noopener\">Carrier Enterprise.<\/a><\/h4>\n<p><span class=\"article-title slds-truncate uiOutputText\">For password reset, please visit <a href=\"https:\/\/www.carrierenterprise.com\/\" target=\"_blank\" rel=\"noopener\">Carrier Enterprise.<\/a>\u00a0<\/span><\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-49448-field_40-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"40\" style=\"display:none;\"><div id=\"wpforms-49448-field_40\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-49448-field_40-error\"><p style=\"font-weight:400\"><strong>You can cancel your registration 2 business days before the event to avoid charges.\u00a0<\/strong><\/p>\n<p style=\"font-weight:400\">\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-49448-field_4-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"4\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_4\">Learner \/ Student \/ Technician Email Address <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-49448-field_4\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][4]\" placeholder=\"e.g. john.smith@gmail.com\" aria-errormessage=\"wpforms-49448-field_4-error\" required><\/div><div id=\"wpforms-49448-field_47-container\" class=\"wpforms-field wpforms-field-radio wpforms-list-inline wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"47\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Course Type <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-49448-field_47\" class=\"wpforms-field-required\"><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-49448-field_47_2\" name=\"wpforms[fields][47]\" value=\"Instructor Lead Training\" aria-errormessage=\"wpforms-49448-field_47_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-49448-field_47_2\">Instructor Lead Training<\/label><\/li><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-49448-field_47_1\" name=\"wpforms[fields][47]\" value=\"E-Learning\" aria-errormessage=\"wpforms-49448-field_47_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-49448-field_47_1\">E-Learning<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-49448-field_17-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"17\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_17\">Course Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-49448-field_17\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][17]\" placeholder=\"e.g. Introduction to Project Management\" aria-errormessage=\"wpforms-49448-field_17-error\" required><\/div><div id=\"wpforms-49448-field_34-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"34\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_34\">Course ID <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-49448-field_34\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][34]\" placeholder=\"e.g. I-P12345\" aria-errormessage=\"wpforms-49448-field_34-error\" required><\/div><div id=\"wpforms-49448-field_48-container\" class=\"wpforms-field wpforms-field-text wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"text\" data-field-id=\"48\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_48\">Order # <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-49448-field_48\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][48]\" aria-errormessage=\"wpforms-49448-field_48-error\" required><\/div><div id=\"wpforms-49448-field_46-container\" class=\"wpforms-field wpforms-field-date-time wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"date-time\" data-field-id=\"46\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Date \/ Time of In-person \/ Virtual Session  <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><div class=\"wpforms-field-row wpforms-field-medium\"><div class=\"wpforms-field-row-block wpforms-date-type-datepicker\"><div class=\"wpforms-datepicker-wrap\"><input type=\"text\" id=\"wpforms-49448-field_46\" class=\"wpforms-field-date-time-date wpforms-datepicker wpforms-field-required\" data-date-format=\"m\/d\/Y\" data-disable-past-dates=\"0\" data-input=\"true\" name=\"wpforms[fields][46][date]\" aria-errormessage=\"wpforms-49448-field_46-error\" required><a title=\"Clear Date\" data-clear role=\"button\" tabindex=\"0\" class=\"wpforms-datepicker-clear\" aria-label=\"Clear Date\" style=\"display:none;\"><\/a><\/div><label for=\"wpforms-49448-field_46\" class=\"wpforms-field-sublabel after\">Date<\/label><\/div><div class=\"wpforms-field-row-block\"><input type=\"text\" id=\"wpforms-49448-field_46-time\" class=\"wpforms-field-date-time-time wpforms-timepicker wpforms-field-required\" data-time-format=\"g:i A\" data-step=\"30\" data-rule-time12h=\"true\" name=\"wpforms[fields][46][time]\" aria-errormessage=\"wpforms-49448-field_46-time-error\" required><label for=\"wpforms-49448-field_46-time\" class=\"wpforms-field-sublabel after\">Time<\/label><\/div><\/div><\/fieldset><\/div><div id=\"wpforms-49448-field_19-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"19\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_19\">Describe Your Concern <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-49448-field_19\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][19]\" placeholder=\"e.g. I need help with.. Please provide as much information as possible to help expedite your request.\" aria-errormessage=\"wpforms-49448-field_19-error\" aria-describedby=\"wpforms-49448-field_19-description\" required><\/textarea><div id=\"wpforms-49448-field_19-description\" class=\"wpforms-field-description\">Please describe what happened, what you expected, and any steps already tried.<\/div><\/div><div id=\"wpforms-49448-field_52-container\" class=\"wpforms-field wpforms-field-textarea wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"52\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_52\">Describe Your Request \/ Recommendation <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-49448-field_52\" class=\"wpforms-field-medium wpforms-field-required\" name=\"wpforms[fields][52]\" placeholder=\"e.g. Please provide as much information as possible.\" aria-errormessage=\"wpforms-49448-field_52-error\" aria-describedby=\"wpforms-49448-field_52-description\" required><\/textarea><div id=\"wpforms-49448-field_52-description\" class=\"wpforms-field-description\">Please describe your request.<\/div><\/div><div id=\"wpforms-49448-field_23-container\" class=\"wpforms-field wpforms-field-file-upload wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"file-upload\" data-field-id=\"23\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-49448-field_23\">Upload Screenshot or File<\/label><div\n\t\tclass=\"wpforms-uploader \"\n\t\tdata-field-id=\"23\"\n\t\tdata-form-id=\"49448\"\n\t\tdata-input-name=\"wpforms_49448_23\"\n\t\tdata-extensions=\"jpg,jpeg,png,pdf,mp4\"\n\t\tdata-max-size=\"134217728\"\n\t\tdata-max-file-number=\"3\"\n\t\tdata-post-max-size=\"134217728\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to 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