{"id":48609,"date":"2024-02-12T19:00:22","date_gmt":"2024-02-13T00:00:22","guid":{"rendered":"https:\/\/cetechsupport.com\/?page_id=48609"},"modified":"2024-02-12T19:00:22","modified_gmt":"2024-02-13T00:00:22","slug":"information-about-wifi-connectivity-concerns-tips","status":"publish","type":"page","link":"https:\/\/cetechsupport.com\/fr\/information-about-wifi-connectivity-concerns-tips\/","title":{"rendered":"Informations sur les probl\u00e8mes\/conseils li\u00e9s \u00e0 la connectivit\u00e9 Wi-Fi"},"content":{"rendered":"<p class=\"wp-block-paragraph\"><strong>PROBL\u00c8ME COURANT \u2013 Congestion du r\u00e9seau d\u00e9tect\u00e9e (bande passante)\u00a0:<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cela concerne le service Internet fourni \u00e0 la maison\/au b\u00e2timent. Service de 25\u00a0Mo jusqu&#039;\u00e0 1\u00a0Go du fournisseur de services Internet.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Il est important de garder \u00e0 l&#039;esprit le niveau de service (bande passante). G\u00e9n\u00e9ralement, lors de la configuration de son abonnement internet, le choix de la bande passante se fait en fonction des besoins de l&#039;utilisateur \u00e0 ce moment pr\u00e9cis ou du prix. L&#039;\u00e9volution de nos vies et de nos entreprises s&#039;est accompagn\u00e9e d&#039;une augmentation du nombre d&#039;appareils connect\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Dans le monde d&#039;aujourd&#039;hui, nous pouvons avoir de nombreux appareils mobiles diff\u00e9rents (montre, t\u00e9l\u00e9phone portable, tablettes), ordinateurs (travail et maison), appareils \u00e9lectrom\u00e9nagers (r\u00e9frig\u00e9rateurs, cuisini\u00e8res, laveuses et s\u00e9cheuses), centres de divertissement (t\u00e9l\u00e9viseurs, syst\u00e8mes audio, plateforme de jeu (Xbox, Playstation, etc.)), automobiles (les voitures sont maintenant connect\u00e9es), syst\u00e8mes domotiques comme les appareils Alexa et Siri, cam\u00e9ras, serrures, tout ce qui est connect\u00e9 au Wi-Fi. Et MAINTENANT les syst\u00e8mes CVC.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Tous ces appareils consomment de la bande passante\u00a0; m\u00eame lorsqu&#039;ils ne sont pas utilis\u00e9s, ils communiquent avec un serveur. Plus le propri\u00e9taire d&#039;une maison ou d&#039;un b\u00e2timent a d&#039;appareils connect\u00e9s, plus le niveau de service\/bande passante requis peut \u00eatre \u00e9lev\u00e9.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PROBL\u00c8ME COURANT \u2013 Congestion du r\u00e9seau d\u00e9tect\u00e9e (le client est sur un canal avec beaucoup d&#039;interf\u00e9rences) :<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>V\u00e9rifiez que le canal sans fil du client est activ\u00e9, il faudra peut-\u00eatre changer de canal avec le FAI<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>PROBL\u00c8ME COURANT \u2013 R\u00e9seau maill\u00e9 : <\/strong>Les syst\u00e8mes Wi-Fi maill\u00e9s sont des r\u00e9seaux sans fil qui associent un routeur Wi-Fi \u00e0 un ou plusieurs satellites maill\u00e9s pour \u00e9tendre la zone de couverture d&#039;un r\u00e9seau Wi-Fi unique. Dans un syst\u00e8me Wi-Fi maill\u00e9, les appareils connect\u00e9s sont transmis de mani\u00e8re transparente au routeur ou au satellite offrant le signal Wi-Fi le plus puissant dans une zone donn\u00e9e. Cela pose des probl\u00e8mes aux appareils des op\u00e9rateurs, car ils ne se connectent qu&#039;\u00e0 une connexion r\u00e9seau de 2,4 GHz. <\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le client doit diviser les connexions 2,4 GHz et 5 GHz ou cr\u00e9er un point d&#039;acc\u00e8s uniquement 2,4 GHz.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Mauvaise qualit\u00e9 de connexion \u2013 Plusieurs causes possibles :<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Cela peut \u00eatre d\u00fb \u00e0 la distance, aux interf\u00e9rences ou \u00e0 l&#039;utilisation du r\u00e9seau. Le client doit v\u00e9rifier la liste des appareils connect\u00e9s au r\u00e9seau pour s&#039;assurer qu&#039;ils sont bien connect\u00e9s.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">\u2013 V\u00e9rifiez la proximit\u00e9 du routeur par rapport \u00e0 la commande murale<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le client peut avoir besoin d&#039;un routeur TP Link \u00e0 utiliser comme point d&#039;acc\u00e8s pour tstat<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Ancien mod\u00e8le de routeur d\u00e9tect\u00e9 (le routeur du client peut n\u00e9cessiter une mise \u00e0 niveau)\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Le client devra contacter son FAI pour mettre \u00e0 niveau le routeur<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>5 Ghz pr\u00e9sents sur le r\u00e9seau :<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Les appareils de l&#039;op\u00e9rateur ne se connecteront qu&#039;au r\u00e9seau 2,4 GHz<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">-Le client devra s&#039;assurer qu&#039;il dispose d&#039;une connexion r\u00e9seau d\u00e9di\u00e9e de 2,4 GHz<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>V\u00e9rifiez la connexion du port\u00a0: le client doit avoir le port 80 ouvert<\/strong><\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>UPnP \u00e9ventuellement d\u00e9sactiv\u00e9 \u2013 (Universal Plug and Play)\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cela doit \u00eatre activ\u00e9 sur le routeur, le client peut soit se connecter au routeur pour modifier les param\u00e8tres, soit contacter son FAI<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Multidiffusion potentiellement d\u00e9sactiv\u00e9e\u00a0: La multidiffusion est une communication de groupe o\u00f9 la transmission de donn\u00e9es s&#039;adresse \u00e0 un groupe de destinataires. Autrement dit, elle permet de diffuser plusieurs programmes sur un seul canal.<\/strong>&nbsp;<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Cela doit \u00eatre activ\u00e9 sur le routeur, le client peut contacter le FAI pour obtenir de l&#039;aide<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Pare-feu activ\u00e9 (le pare-feu ou le contr\u00f4le parental peuvent emp\u00eacher la connectivit\u00e9)\u00a0:<\/strong><\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>\u00c9tapes \u00e0 suivre pour r\u00e9soudre le probl\u00e8me\u00a0: le client doit contacter son FAI pour r\u00e9duire ou supprimer le pare-feu.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>COMMON ISSUE &#8211; Network Congestion Detected (Bandwidth): This has to do with the internet service provided to the home\/building. 25Mb service up to 1Gig service from the Internet Service Provider. We need to keep the level of service(bandwidth) in mind. Typically when someone&#8217;s sets up their internet account, they select a bandwidth based on the [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"disabled","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"disabled","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-48609","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Josh Goodman","author_link":"https:\/\/cetechsupport.com\/fr\/author\/joshg\/"},"uagb_comment_info":0,"uagb_excerpt":"COMMON ISSUE &#8211; Network Congestion Detected (Bandwidth): This has to do with the internet service provided to the home\/building. 25Mb service up to 1Gig service from the Internet Service Provider. We need to keep the level of service(bandwidth) in mind. Typically when someone&#8217;s sets up their internet account, they select a bandwidth based on the&hellip;","_links":{"self":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/48609","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/comments?post=48609"}],"version-history":[{"count":0,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/48609\/revisions"}],"wp:attachment":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/media?parent=48609"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}