{"id":49557,"date":"2026-05-14T12:52:02","date_gmt":"2026-05-14T16:52:02","guid":{"rendered":"https:\/\/cetechsupport.com\/?page_id=49557"},"modified":"2026-07-27T15:58:28","modified_gmt":"2026-07-27T19:58:28","slug":"formulaires-de-rapport-de-terrain","status":"publish","type":"page","link":"https:\/\/cetechsupport.com\/fr\/field-reporting-forms\/","title":{"rendered":"Formulaires de rapport de terrain"},"content":{"rendered":"
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\"Rapports<\/figure>
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En combinant vos connaissances de l'\u00e9quipement avec la technologie et un processus efficace, l'Assurance Client peut am\u00e9liorer la productivit\u00e9 de votre chantier. <\/p>\n\n\n\n

Nos outils mobiles sont con\u00e7us pour ne poser que les questions n\u00e9cessaires \u00e0 l'assistance dans votre situation. Les formulaires changent en fonction de vos r\u00e9ponses afin de ne poser que des questions relatives \u00e0 votre situation. Une fois le formulaire soumis, un responsable de l'assurance client\u00e8le examinera les informations que vous avez soumises et vous rappellera dans les plus brefs d\u00e9lais.<\/p>\n\n\n\n

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D\u00e9pannage de communication Infinity\/\u00c9volution<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Ce formulaire aidera \u00e0 d\u00e9terminer les probl\u00e8mes \u00e0 l'origine des erreurs de communication. Veuillez remplir tous les d\u00e9tails de ce formulaire. Si vous avez encore des questions \u00e0 la fin, cliquez sur soumettre.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Formulaire d'\u00e9valuation de la permutation d'air<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Ce formulaire aidera \u00e0 d\u00e9terminer le flux d'air de votre syst\u00e8me. Une fois compl\u00e9t\u00e9, ce formulaire sera soumis \u00e0 l'\u00e9quipe du support technique.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Formulaire d'\u00e9valuation du compresseur<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Ce formulaire aidera \u00e0 d\u00e9terminer le probl\u00e8me de votre compresseur. Une fois compl\u00e9t\u00e9, ce formulaire sera soumis \u00e0 l'\u00e9quipe de support technique.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Formulaire d'analyse de syst\u00e8me<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Ce formulaire aidera \u00e0 d\u00e9terminer les probl\u00e8mes de votre syst\u00e8me. Une fois compl\u00e9t\u00e9, ce formulaire sera soumis \u00e0 l'\u00e9quipe de support technique.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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30 jours \u2013 Formulaire de compresseur DOA<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Utilisez ce formulaire pour signaler un compresseur DOA (moins de 30 jours apr\u00e8s le d\u00e9marrage) afin d'obtenir l'autorisation d'\u00e9change DOA. <\/p>\n\n\n\n

Une fois la demande envoy\u00e9e, l'\u00e9quipe TS doit l'examiner et approuver le remplacement de l'appareil. Nous vous contacterons.<\/strong> par l'\u00e9quipe TS, qui peut soit donner son accord, soit demander des mesures correctives.<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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30 Jours \u2013 Formulaire de Serpentin de Condenseur DOA<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Utilisez ce formulaire pour signaler un serpentin de condenseur DOA (moins de 30 jours apr\u00e8s le d\u00e9marrage) afin d'obtenir l'autorisation d'\u00e9change DOA. <\/p>\n\n\n\n

Une fois la demande envoy\u00e9e, l'\u00e9quipe TS doit l'examiner et approuver le remplacement de l'appareil. Nous vous contacterons.<\/strong> par l'\u00e9quipe TS, qui peut soit donner son accord, soit demander des mesures correctives.<\/strong><\/p>\n<\/div>\n<\/div>\n\n\n\n

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Formulaire de d\u00e9claration de fuite de r\u00e9frig\u00e9rant<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Utilisez ce formulaire pour signaler une fuite de fluide frigorig\u00e8ne. Cette d\u00e9marche est obligatoire pour les \u00e9quipements neufs ou pour toute demande de prise en charge des frais de main-d'\u0153uvre et\/ou de mat\u00e9riel. Vous devez fournir au moins 1 vid\u00e9o et 1 photo, qui DOIVENT IMP\u00c9RATIVEMENT MONTRER DES BULLES !<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Signalement des probl\u00e8mes de qualit\u00e9<\/div><\/a><\/div><\/div>\n<\/div><\/div>\n<\/div>\n\n\n\n
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Cette rubrique a pour but de contribuer \u00e0 l'am\u00e9lioration de la qualit\u00e9 en nous permettant de signaler les probl\u00e8mes que Carrier\/Bryant ou tout autre fournisseur tiers pourrait rencontrer et pour lesquels vous souhaitez que nous leur en fassions part. N'oubliez pas : les photos sont utiles, mais les vid\u00e9os sont encore mieux.<\/p>\n\n\n\n

Par exemple : isolation endommag\u00e9e, pale de ventilateur tomb\u00e9e, c\u00e2blage incorrect, pi\u00e8ces manquantes, pi\u00e8ce incorrecte \u00e0 l'int\u00e9rieur du bo\u00eetier, pi\u00e8ce d'occasion livr\u00e9e dans un emballage neuf, etc.<\/p>\n<\/div>\n<\/div>\n\n\n\n

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Combining your knowledge of the equipment with technology and an efficient process, Customer Assurance can improve your jobsite productivity. Our mobile based tools are designed to only ask the questions necessary to assistance in your situation. The forms do change based on your input to only ask questions about your situation. Once you have submitted […]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-49557","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Josh Goodman","author_link":"https:\/\/cetechsupport.com\/fr\/author\/joshg\/"},"uagb_comment_info":0,"uagb_excerpt":"Combining your knowledge of the equipment with technology and an efficient process, Customer Assurance can improve your jobsite productivity. Our mobile based tools are designed to only ask the questions necessary to assistance in your situation. The forms do change based on your input to only ask questions about your situation. Once you have submitted…","_links":{"self":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/49557","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/comments?post=49557"}],"version-history":[{"count":10,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/49557\/revisions"}],"predecessor-version":[{"id":51693,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/49557\/revisions\/51693"}],"wp:attachment":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/media?parent=49557"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}