{"id":51989,"date":"2026-08-07T14:13:45","date_gmt":"2026-08-07T18:13:45","guid":{"rendered":"https:\/\/cetechsupport.com\/?page_id=51989"},"modified":"2026-08-07T14:22:44","modified_gmt":"2026-08-07T18:22:44","slug":"30-day-residential-doa-program","status":"publish","type":"page","link":"https:\/\/cetechsupport.com\/fr\/30-day-residential-doa-program\/","title":{"rendered":"30-Day Residential DOA Program &#8211; NEW"},"content":{"rendered":"<p class=\"wp-block-paragraph\">The 30-Day DOA Program is a factory-sponsored program intended to provide support when an original component on qualifying Carrier\/Bryant residential equipment fails within 30 days of initial start-up or installation due to a manufacturing defect.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">This program is not intended to cover poor installation, misapplication, incorrect setup, missing required accessories, or service-related causes.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\"><strong>Important:<\/strong>\u00a0Program eligibility and approvals are subject to current Carrier\/Bryant policy review. Submitting a form does not guarantee approval. The information provided helps Carrier Enterprise Technical Service &amp; Support route, review, and respond to the request.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Who may qualify?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Carrier\/Bryant residential product.<\/li>\n\n\n\n<li>Original component failure within 30 days of initial start-up or installation.<\/li>\n\n\n\n<li>Properly sized and properly applied system.<\/li>\n\n\n\n<li>Proper installation and start-up procedures followed.<\/li>\n\n\n\n<li>Required accessories installed where applicable.<\/li>\n\n\n\n<li>Approved system match where applicable.<\/li>\n\n\n\n<li>Adequate wiring and electrical supply.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">What does not qualify?<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Non-Carrier\/Bryant equipment.<\/li>\n\n\n\n<li>Residential equipment used in a commercial application.<\/li>\n\n\n\n<li>Service compressors covered under service parts warranty.<\/li>\n\n\n\n<li>Serialized accessories changed out within the first 30 days.<\/li>\n\n\n\n<li>Failures caused by poor installation, improper application, incorrect setup, or missing accessories.<\/li>\n\n\n\n<li>Loose wires, thermostat issues, transformers, or similar field\/service issues unless otherwise approved through the proper review process.<\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Choose a 30-Day DOA path<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"\/fr\/warranty\/30-day-doa-compressor\/\">30-Day DOA Compressor Program<\/a><\/li>\n\n\n\n<li><a href=\"\/fr\/warranty\/30-day-doa-condenser-coil\/\">30-Day DOA Condenser Coil \/ Leak Program<\/a><\/li>\n\n\n\n<li><a href=\"\/fr\/warranty\/refrigerant-leak-reporting\/\">Refrigerant Leak Reporting<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Information to have ready<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Dealer\/company name.<\/li>\n\n\n\n<li>Technician name, email, and mobile phone.<\/li>\n\n\n\n<li>Region.<\/li>\n\n\n\n<li>Job site\/customer name.<\/li>\n\n\n\n<li>Outdoor model and serial number.<\/li>\n\n\n\n<li>Indoor model and serial number when applicable.<\/li>\n\n\n\n<li>Installation\/start-up date.<\/li>\n\n\n\n<li>Failure\/discovery date.<\/li>\n\n\n\n<li>Diagnostic readings and photos\/videos required by the selected program.<\/li>\n<\/ul>","protected":false},"excerpt":{"rendered":"<p>The 30-Day DOA Program is a factory-sponsored program intended to provide support when an original component on qualifying Carrier\/Bryant residential equipment fails within 30 days of initial start-up or installation due to a manufacturing defect. This program is not intended to cover poor installation, misapplication, incorrect setup, missing required accessories, or service-related causes. Important:\u00a0Program eligibility [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_coblocks_attr":"","_coblocks_dimensions":"","_coblocks_responsive_height":"","_coblocks_accordion_ie_support":"","_uag_custom_page_level_css":"","site-sidebar-layout":"default","site-content-layout":"","ast-site-content-layout":"default","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"","ast-breadcrumbs-content":"","ast-featured-img":"","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"set","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"ast-content-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"tablet":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""},"mobile":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center center","background-size":"auto","background-attachment":"scroll","background-type":"","background-media":"","overlay-type":"","overlay-color":"","overlay-opacity":"","overlay-gradient":""}},"footnotes":""},"class_list":["post-51989","page","type-page","status-publish","hentry"],"uagb_featured_image_src":{"full":false,"thumbnail":false,"medium":false,"medium_large":false,"large":false,"1536x1536":false,"2048x2048":false,"trp-custom-language-flag":false},"uagb_author_info":{"display_name":"Josh Goodman","author_link":"https:\/\/cetechsupport.com\/fr\/author\/joshg\/"},"uagb_comment_info":0,"uagb_excerpt":"The 30-Day DOA Program is a factory-sponsored program intended to provide support when an original component on qualifying Carrier\/Bryant residential equipment fails within 30 days of initial start-up or installation due to a manufacturing defect. This program is not intended to cover poor installation, misapplication, incorrect setup, missing required accessories, or service-related causes. Important:\u00a0Program eligibility&hellip;","_links":{"self":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/51989","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/comments?post=51989"}],"version-history":[{"count":3,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/51989\/revisions"}],"predecessor-version":[{"id":51999,"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/51989\/revisions\/51999"}],"wp:attachment":[{"href":"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/media?parent=51989"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}