{"id":52007,"date":"2026-08-07T14:27:58","date_gmt":"2026-08-07T18:27:58","guid":{"rendered":"https:\/\/cetechsupport.com\/?page_id=52007"},"modified":"2026-08-17T08:39:35","modified_gmt":"2026-08-17T12:39:35","slug":"sound-troubleshooting-guide","status":"publish","type":"page","link":"https:\/\/cetechsupport.com\/fr\/sound-troubleshooting-guide\/","title":{"rendered":"Guide de d\u00e9pannage audio"},"content":{"rendered":"<style id=\"wpforms-css-vars-930160-block-099e7b1e-2a8c-4dd1-87e2-eb8932eb105f\">\n\t\t\t\t#wpforms-930160.wpforms-block-099e7b1e-2a8c-4dd1-87e2-eb8932eb105f {\n\t\t\t\t--wpforms-label-color: rgba(0, 0, 0, 0.85);\n--wpforms-label-sublabel-color: rgba(0, 0, 0, 0.55);\n--wpforms-page-break-color: var(--ast-global-color-0);\n--wpforms-field-border-color: rgba(0, 0, 0, 0.25);\n--wpforms-field-border-color-spare: rgba(0, 0, 0, 0.25);\n--wpforms-field-text-color: rgba(0, 0, 0, 0.7);\n--wpforms-button-background-color: #6042FA;\n--wpforms-background-color: rgba(0, 0, 0, 0);\n--wpforms-field-size-input-height: 43px;\n--wpforms-field-size-input-spacing: 15px;\n--wpforms-field-size-font-size: 16px;\n--wpforms-field-size-line-height: 19px;\n--wpforms-field-size-padding-h: 14px;\n--wpforms-field-size-checkbox-size: 16px;\n--wpforms-field-size-sublabel-spacing: 5px;\n--wpforms-field-size-icon-size: 1;\n--wpforms-label-size-font-size: 16px;\n--wpforms-label-size-line-height: 19px;\n--wpforms-label-size-sublabel-font-size: 14px;\n--wpforms-label-size-sublabel-line-height: 17px;\n--wpforms-button-size-font-size: 17px;\n--wpforms-button-size-height: 41px;\n--wpforms-button-size-padding-h: 15px;\n--wpforms-button-size-margin-top: 10px;\n--wpforms-container-shadow-size-box-shadow: none;\n\t\t\t}\n\t\t\t<\/style><div class=\"wpforms-container wpforms-container-full wpforms-container-quiz wpforms-container-save-resume wpforms-block wpforms-block-099e7b1e-2a8c-4dd1-87e2-eb8932eb105f wpforms-render-modern\" id=\"wpforms-930160\"><form id=\"wpforms-form-930160\" class=\"wpforms-validate wpforms-form\" data-formid=\"930160\" method=\"post\" enctype=\"multipart\/form-data\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/52007?wpforms_form_id=930160\" data-token=\"2358f252b1b2c3f07d6dfe206f5a4cdf\" data-token-time=\"1787373470\"><noscript class=\"wpforms-error-noscript\">Please enable JavaScript in your browser to complete this form.<\/noscript><div id=\"wpforms-error-noscript\" style=\"display: none;\">Please enable JavaScript in your browser to complete this form.<\/div><div class=\"wpforms-page-indicator progress\" data-indicator=\"progress\" data-indicator-color=\"#066aab\" data-scroll=\"1\" role=\"progressbar\" aria-valuenow=\"1\" aria-valuemin=\"1\" aria-valuemax=\"4\" tabindex=\"-1\"><span class=\"wpforms-page-indicator-page-title\" ><\/span><span class=\"wpforms-page-indicator-page-title-sep\" style=\"display:none;\"> &#8211; <\/span><span class=\"wpforms-page-indicator-steps\">Step <span class=\"wpforms-page-indicator-steps-current\">1<\/span> of 4<\/span><div class=\"wpforms-page-indicator-page-progress-wrap\"><div class=\"wpforms-page-indicator-page-progress\" style=\"width:25%;background-color:#066aab\"><\/div><\/div><\/div><div class=\"wpforms-field-container\"><div class=\"wpforms-page wpforms-page-1 \" data-page=\"1\"><div id=\"wpforms-930160-field_95-container\" class=\"wpforms-field wpforms-field-pagebreak\" data-field-type=\"pagebreak\" data-field-id=\"95\"><\/div><div id=\"wpforms-930160-field_1-container\" class=\"wpforms-field wpforms-field-content\" data-field-type=\"content\" data-field-id=\"1\"><div id=\"wpforms-930160-field_1\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_1-error\"><h3 class=\"ce-section-header\">Before this sound troubleshooting guide is used<\/h3>\n<p>Conduct a full verification of system performance in accordance with the installation instructions.<br \/>\nThis includes, but is not limited to, confirming:<br \/>\nCorrect refrigerant charge<br \/>\nProper indoor airflow<br \/>\nAppropriate voltages and electrical conditions<br \/>\nAny other performance metrics required by the installation manual<br \/>\nThe troubleshooting steps in the guide below were written with the assumption that system performance has already been fully verified.<br \/>\nPlease note that a Sound Complaint Checklist must be submitted along with this Sound Troubleshooting Guide.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_2-container\" class=\"wpforms-field wpforms-field-content\" data-field-type=\"content\" data-field-id=\"2\"><div id=\"wpforms-930160-field_2\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_2-error\"><h3 class=\"ce-section-header\">When should this sound troubleshooting guide be used<\/h3>\n<p>Operate the unit under the same conditions in which the customer-reported noise occurs.<br \/>\nIf the noise is not steady, constant, and repeatable, this guide may not apply.<br \/>\nTransient noises\u2014such as those caused by a reversing valve, contactor engagement, or TXV chatter\u2014must be identified and resolved before completing this checklist. These short\u2011duration sounds are not considered steady operational noise and should be addressed separately.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_94-container\" class=\"wpforms-field wpforms-field-pagebreak\" data-field-type=\"pagebreak\" data-field-id=\"94\"><div class=\"wpforms-clear wpforms-pagebreak-left\"><span class=\"wpforms-page-button-group\"><button class=\"wpforms-page-button wpforms-page-next wpforms-disabled\"\n\t\t\t\t\tdata-action=\"next\" data-page=\"1\" data-formid=\"930160\" aria-disabled=\"true\" aria-describedby=\"wpforms-error-noscript\">Next<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cetechsupport.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-page-button-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/span><a href=\"#\" class=\"wpforms-save-resume-button\"><span>Save and Resume Later<\/span><\/a><\/div><\/div><\/div><div class=\"wpforms-page wpforms-page-2  \" data-page=\"2\" style=\"display:none;\"><div id=\"wpforms-930160-field_3-container\" class=\"wpforms-field wpforms-field-content\" data-field-type=\"content\" data-field-id=\"3\"><div id=\"wpforms-930160-field_3\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_3-error\"><h3 class=\"ce-section-header\">CASE INFORMATION<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_7-container\" class=\"wpforms-field wpforms-field-select mobile-full-width wpforms-field-select-style-classic\" data-field-type=\"select\" data-field-id=\"7\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_7\">Please select your region. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><select id=\"wpforms-930160-field_7\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][7]\" required=\"required\"><option value=\"\" class=\"placeholder\" disabled  selected='selected'>&#8212; Select Region &#8212;<\/option><option value=\"Central Plains (ND, SD, NE, KS, IA, MO)\"  class=\"choice-1 depth-1\"  >Central Plains (ND, SD, NE, KS, IA, MO)<\/option><option value=\"Florida (FL)\"  class=\"choice-2 depth-1\"  >Florida (FL)<\/option><option value=\"Mid-Atlantic (MD, VA, WV, Washington D.C.)\"  class=\"choice-3 depth-1\"  >Mid-Atlantic (MD, VA, WV, Washington D.C.)<\/option><option value=\"Northeast (CT, NJ, NY, PA)\"  class=\"choice-4 depth-1\"  >Northeast (CT, NJ, NY, PA)<\/option><option value=\"Southeast (NC, SC, TN, MS)\"  class=\"choice-5 depth-1\"  >Southeast (NC, SC, TN, MS)<\/option><option value=\"South Central\/South Texas (TX, OK, AR, LA)\"  class=\"choice-6 depth-1\"  >South Central\/South Texas (TX, OK, AR, LA)<\/option><option value=\"Canada\"  class=\"choice-7 depth-1\"  >Canada<\/option><\/select><div id=\"wpforms-930160-field_7-description\" class=\"wpforms-field-description\">Select the region where the job is located so this sound troubleshooting request routes to the correct Technical Service &amp; Support team.<\/div><\/div><div id=\"wpforms-930160-field_10-container\" class=\"wpforms-field wpforms-field-text mobile-full-width\" data-field-type=\"text\" data-field-id=\"10\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_10\">Dealer \/ Company Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-930160-field_10\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][10]\" aria-errormessage=\"wpforms-930160-field_10-error\" aria-describedby=\"wpforms-930160-field_10-description\" required><div id=\"wpforms-930160-field_10-description\" class=\"wpforms-field-description\">Dealer\/contractor servicing the system.<\/div><\/div><div id=\"wpforms-930160-field_11-container\" class=\"wpforms-field wpforms-field-text mobile-full-width\" data-field-type=\"text\" data-field-id=\"11\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_11\">Dealer Account Number<\/label><input type=\"text\" id=\"wpforms-930160-field_11\" class=\"wpforms-field-large\" name=\"wpforms[fields][11]\" aria-errormessage=\"wpforms-930160-field_11-error\" aria-describedby=\"wpforms-930160-field_11-description\" ><div id=\"wpforms-930160-field_11-description\" class=\"wpforms-field-description\">Dealer\/contractor account number.<\/div><\/div><div id=\"wpforms-930160-field_6-container\" class=\"wpforms-field wpforms-field-text mobile-full-width\" data-field-type=\"text\" data-field-id=\"6\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_6\">Technician Name <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-930160-field_6\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][6]\" aria-errormessage=\"wpforms-930160-field_6-error\" aria-describedby=\"wpforms-930160-field_6-description\" required><div id=\"wpforms-930160-field_6-description\" class=\"wpforms-field-description\">Name of technician submitting the sound troubleshooting report.<\/div><\/div><div id=\"wpforms-930160-field_81-container\" class=\"wpforms-field wpforms-field-phone mobile-full-width\" data-field-type=\"phone\" data-field-id=\"81\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_81\">Technician Mobile Phone <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"tel\" id=\"wpforms-930160-field_81\" class=\"wpforms-field-large wpforms-field-required\" data-rule-int-phone-field=\"true\" name=\"wpforms[fields][81]\" aria-label=\"Technician Mobile Phone\" aria-errormessage=\"wpforms-930160-field_81-error\" aria-describedby=\"wpforms-930160-field_81-description\" required><div id=\"wpforms-930160-field_81-description\" class=\"wpforms-field-description\">Mobile phone number of the technician submitting the report.<\/div><\/div><div id=\"wpforms-930160-field_9-container\" class=\"wpforms-field wpforms-field-email mobile-full-width\" data-field-type=\"email\" data-field-id=\"9\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_9\">Technician Email <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"email\" id=\"wpforms-930160-field_9\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][9]\" spellcheck=\"false\" aria-errormessage=\"wpforms-930160-field_9-error\" aria-describedby=\"wpforms-930160-field_9-description\" required><div id=\"wpforms-930160-field_9-description\" class=\"wpforms-field-description\">A copy of this submission will be sent to this email address.<\/div><\/div><div id=\"wpforms-930160-field_4-container\" class=\"wpforms-field wpforms-field-text mobile-full-width\" data-field-type=\"text\" data-field-id=\"4\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_4\">Outdoor Unit Serial Number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-930160-field_4\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][4]\" aria-errormessage=\"wpforms-930160-field_4-error\" required><\/div><div id=\"wpforms-930160-field_5-container\" class=\"wpforms-field wpforms-field-text mobile-full-width\" data-field-type=\"text\" data-field-id=\"5\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_5\">Outdoor Unit Model Number <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><input type=\"text\" id=\"wpforms-930160-field_5\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][5]\" aria-errormessage=\"wpforms-930160-field_5-error\" required><\/div><div id=\"wpforms-930160-field_83-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"83\"><fieldset><legend class=\"wpforms-field-label\">What type of sound best describes the complaint? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_83\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_1\" name=\"wpforms[fields][83]\" value=\"Vibration\" aria-errormessage=\"wpforms-930160-field_83_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_1\">Vibration<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_2\" name=\"wpforms[fields][83]\" value=\"Rattle\" aria-errormessage=\"wpforms-930160-field_83_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_2\">Rattle<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_3\" name=\"wpforms[fields][83]\" value=\"Buzzing\" aria-errormessage=\"wpforms-930160-field_83_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_3\">Buzzing<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_4\" name=\"wpforms[fields][83]\" value=\"Humming\" aria-errormessage=\"wpforms-930160-field_83_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_4\">Humming<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_5\" name=\"wpforms[fields][83]\" value=\"Pulsing\" aria-errormessage=\"wpforms-930160-field_83_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_5\">Pulsing<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_6\" name=\"wpforms[fields][83]\" value=\"Whistling\" aria-errormessage=\"wpforms-930160-field_83_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_6\">Whistling<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_7\" name=\"wpforms[fields][83]\" value=\"Grinding\" aria-errormessage=\"wpforms-930160-field_83_7-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_7\">Grinding<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_8\" name=\"wpforms[fields][83]\" value=\"Compressor tonal sound\" aria-errormessage=\"wpforms-930160-field_83_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_8\">Compressor tonal sound<\/label><\/li><li class=\"choice-9 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_83_9\" name=\"wpforms[fields][83]\" value=\"Other\" aria-errormessage=\"wpforms-930160-field_83_9-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_83_9\">Other<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_84-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"84\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">When does the sound occur? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_84\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_1\" name=\"wpforms[fields][84]\" value=\"Startup\" aria-errormessage=\"wpforms-930160-field_84_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_1\">Startup<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_2\" name=\"wpforms[fields][84]\" value=\"Shutdown\" aria-errormessage=\"wpforms-930160-field_84_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_2\">Shutdown<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_3\" name=\"wpforms[fields][84]\" value=\"Continuous operation\" aria-errormessage=\"wpforms-930160-field_84_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_3\">Continuous operation<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_4\" name=\"wpforms[fields][84]\" value=\"Cooling mode\" aria-errormessage=\"wpforms-930160-field_84_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_4\">Cooling mode<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_5\" name=\"wpforms[fields][84]\" value=\"Heating mode\" aria-errormessage=\"wpforms-930160-field_84_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_5\">Heating mode<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_6\" name=\"wpforms[fields][84]\" value=\"Defrost\" aria-errormessage=\"wpforms-930160-field_84_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_6\">Defrost<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_7\" name=\"wpforms[fields][84]\" value=\"Specific outdoor temperature\" aria-errormessage=\"wpforms-930160-field_84_7-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_7\">Specific outdoor temperature<\/label><\/li><li class=\"choice-8 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_84_8\" name=\"wpforms[fields][84]\" value=\"Other\" aria-errormessage=\"wpforms-930160-field_84_8-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_84_8\">Other<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_85-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"85\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Where is the sound most noticeable? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_85\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_85_1\" name=\"wpforms[fields][85]\" value=\"At outdoor unit\" aria-errormessage=\"wpforms-930160-field_85_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_85_1\">At outdoor unit<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_85_2\" name=\"wpforms[fields][85]\" value=\"Inside the home\/building\" aria-errormessage=\"wpforms-930160-field_85_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_85_2\">Inside the home\/building<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_85_3\" name=\"wpforms[fields][85]\" value=\"Near line-set penetration\" aria-errormessage=\"wpforms-930160-field_85_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_85_3\">Near line-set penetration<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_85_4\" name=\"wpforms[fields][85]\" value=\"Near indoor unit\" aria-errormessage=\"wpforms-930160-field_85_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_85_4\">Near indoor unit<\/label><\/li><li class=\"choice-5 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_85_5\" name=\"wpforms[fields][85]\" value=\"Through ductwork\" aria-errormessage=\"wpforms-930160-field_85_5-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_85_5\">Through ductwork<\/label><\/li><li class=\"choice-6 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_85_6\" name=\"wpforms[fields][85]\" value=\"Neighboring property \/ exterior wall\" aria-errormessage=\"wpforms-930160-field_85_6-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_85_6\">Neighboring property \/ exterior wall<\/label><\/li><li class=\"choice-7 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_85_7\" name=\"wpforms[fields][85]\" value=\"Other\" aria-errormessage=\"wpforms-930160-field_85_7-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_85_7\">Other<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_86-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"86\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Is the sound steady, constant, and repeatable under the same operating conditions? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_86\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_86_1\" name=\"wpforms[fields][86]\" value=\"Yes\" aria-errormessage=\"wpforms-930160-field_86_1-error\" aria-describedby=\"wpforms-930160-field_86-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_86_1\">Yes<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_86_2\" name=\"wpforms[fields][86]\" value=\"No\" aria-errormessage=\"wpforms-930160-field_86_2-error\" aria-describedby=\"wpforms-930160-field_86-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_86_2\">No<\/label><\/li><\/ul><div id=\"wpforms-930160-field_86-description\" class=\"wpforms-field-description\">This guide works best for steady, constant, repeatable operational sounds.<\/div><\/fieldset><\/div><div id=\"wpforms-930160-field_87-container\" class=\"wpforms-field wpforms-field-textarea mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"textarea\" data-field-id=\"87\" style=\"display:none;\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_87\">If the sound is not steady, constant, and repeatable, describe when it occurs. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-930160-field_87\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][87]\" aria-errormessage=\"wpforms-930160-field_87-error\" aria-describedby=\"wpforms-930160-field_87-description\" required><\/textarea><div id=\"wpforms-930160-field_87-description\" class=\"wpforms-field-description\">Transient sounds may need separate diagnosis. Provide as much detail as possible.<\/div><\/div><div id=\"wpforms-930160-field_98-container\" class=\"wpforms-field wpforms-field-pagebreak\" data-field-type=\"pagebreak\" data-field-id=\"98\"><div class=\"wpforms-clear wpforms-pagebreak-left\"><span class=\"wpforms-page-button-group\"><button class=\"wpforms-page-button wpforms-page-prev wpforms-disabled\"\n\t\t\t\t\tdata-action=\"prev\" data-page=\"2\" data-formid=\"930160\" aria-disabled=\"true\" aria-describedby=\"wpforms-error-noscript\">Previous<\/button><\/span><span class=\"wpforms-page-button-group\"><button class=\"wpforms-page-button wpforms-page-next wpforms-disabled\"\n\t\t\t\t\tdata-action=\"next\" data-page=\"2\" data-formid=\"930160\" aria-disabled=\"true\" aria-describedby=\"wpforms-error-noscript\">Next<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cetechsupport.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-page-button-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/span><a href=\"#\" class=\"wpforms-save-resume-button\"><span>Save and Resume Later<\/span><\/a><\/div><\/div><\/div><div class=\"wpforms-page wpforms-page-3  \" data-page=\"3\" style=\"display:none;\"><div id=\"wpforms-930160-field_12-container\" class=\"wpforms-field wpforms-field-content\" data-field-type=\"content\" data-field-id=\"12\"><div id=\"wpforms-930160-field_12\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_12-error\"><h3 class=\"ce-section-header\">FOLLOW THE GUIDE BY COMPLETEING &amp; ANSWERING EACH POSTED QUESTION<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_13-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"13\"><fieldset><legend class=\"wpforms-field-label\">Turn the unit off. And disconnect compressor from the contactor. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_13\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_13_1\" name=\"wpforms[fields][13]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_13_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_13_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_14-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"14\" style=\"display:none;\"><div id=\"wpforms-930160-field_14\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_14-error\"><h3 class=\"ce-section-header\">Turn the unit on, and operate the outdoor fan motor only.<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_15-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"15\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">With the compressor disconnected: is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_15\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_15_1\" name=\"wpforms[fields][15]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_15_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_15_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_15_2\" name=\"wpforms[fields][15]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_15_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_15_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_16-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"16\" style=\"display:none;\"><div id=\"wpforms-930160-field_16\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_16-error\"><h3 class=\"ce-section-header\">Turn unit off.<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_17-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"17\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Disconnect the fan motor. Reconnect the compressor to the contactor. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_17\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_17_1\" name=\"wpforms[fields][17]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_17_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_17_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_18-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"18\" style=\"display:none;\"><div id=\"wpforms-930160-field_18\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_18-error\"><h3 class=\"ce-section-header\">Turn the unit on, operating only the compressor.<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_19-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"19\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">With the fan disconnected: is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_19\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_19_1\" name=\"wpforms[fields][19]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_19_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_19_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_19_2\" name=\"wpforms[fields][19]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_19_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_19_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_20-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"20\" style=\"display:none;\"><div id=\"wpforms-930160-field_20\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_20-error\"><h3 class=\"ce-section-header\">Turn the unit off.<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_21-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"21\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Reconnect the outdoor fan motor to the contactor. Turn the unit on. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_21\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_21_1\" name=\"wpforms[fields][21]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_21_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_21_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_22-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"22\" style=\"display:none;\"><div id=\"wpforms-930160-field_22\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_22-error\"><h3 class=\"ce-section-header\">Motor Vibration<\/h3>\n<p>Feel the motor plate &amp; side of the unit&#8217;s top cover<\/p>\n<p>a) Motor plate vibration indicates possible fan misalignment<br \/>\nb) Side edge vibration indicates blade imbalance.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_23-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"23\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Is the motor plate vibrating more than the side edge of the top cover? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_23\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_23_1\" name=\"wpforms[fields][23]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_23_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_23_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_23_2\" name=\"wpforms[fields][23]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_23_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_23_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_24-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"24\" style=\"display:none;\"><div id=\"wpforms-930160-field_24\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_24-error\"><h3 class=\"ce-section-header\">Condenser fan blade<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_25-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"25\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">After replacing the fan blade, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_25\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_25_1\" name=\"wpforms[fields][25]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_25_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_25_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_25_2\" name=\"wpforms[fields][25]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_25_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_25_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_26-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"26\" style=\"display:none;\"><div id=\"wpforms-930160-field_26\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_26-error\"><h3 class=\"ce-section-header\">Complaint still present<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_27-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"27\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Replace the condenser fan motor. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_27\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_27_1\" name=\"wpforms[fields][27]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_27_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_27_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_28-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"28\" style=\"display:none;\"><div id=\"wpforms-930160-field_28\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_28-error\"><h3 class=\"ce-section-header\">Fan blade position<\/h3>\n<p>a) Shift position of the fan blade up on the shaft.<\/p>\n<p>b) Ensure that the fan blade will still rotate freely.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_29-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"29\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">After adjusting fan blade position, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_29\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_29_1\" name=\"wpforms[fields][29]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_29_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_29_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_29_2\" name=\"wpforms[fields][29]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_29_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_29_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_30-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"30\" style=\"display:none;\"><div id=\"wpforms-930160-field_30\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_30-error\"><h3 class=\"ce-section-header\">Turn the unit off.<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_31-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"31\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Reconnect the outdoor fan motor to contactor. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_31\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_31_1\" name=\"wpforms[fields][31]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_31_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_31_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_32-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"32\" style=\"display:none;\"><div id=\"wpforms-930160-field_32\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_32-error\"><h3 class=\"ce-section-header\">Turn unit on<\/h3>\n<p>Listen to the noise from inside the house.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_33-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"33\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Is the noise worse inside than outside? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_33\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_33_1\" name=\"wpforms[fields][33]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_33_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_33_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_33_2\" name=\"wpforms[fields][33]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_33_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_33_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_34-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"34\" style=\"display:none;\"><div id=\"wpforms-930160-field_34\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_34-error\"><h3 class=\"ce-section-header\">Noise origin<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_35-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"35\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Does the noise seem to be coming from the line set itself? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_35\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_35_1\" name=\"wpforms[fields][35]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_35_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_35_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_35_2\" name=\"wpforms[fields][35]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_35_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_35_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_36-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"36\" style=\"display:none;\"><div id=\"wpforms-930160-field_36\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_36-error\"><h3 class=\"ce-section-header\">Install an inline liquid line muffler.<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_37-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"37\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">After installing an inline liquid line muffler, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_37\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_37_1\" name=\"wpforms[fields][37]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_37_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_37_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_37_2\" name=\"wpforms[fields][37]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_37_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_37_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_38-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"38\" style=\"display:none;\"><div id=\"wpforms-930160-field_38\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_38-error\"><h3 class=\"ce-section-header\">Line set vibration<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_39-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"39\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Does the noise seem to be coming from the line set vibrating against a wall or duct? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_39\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_39_1\" name=\"wpforms[fields][39]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_39_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_39_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_39_2\" name=\"wpforms[fields][39]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_39_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_39_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_40-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"40\" style=\"display:none;\"><div id=\"wpforms-930160-field_40\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_40-error\"><h3 class=\"ce-section-header\">Isolation hangers<\/h3>\n<p>Use isolation hangers near the point(s) of contact to reduce the vibration.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_41-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"41\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">After installing isolation hangers, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_41\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_41_1\" name=\"wpforms[fields][41]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_41_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_41_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_41_2\" name=\"wpforms[fields][41]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_41_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_41_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_42-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"42\" style=\"display:none;\"><div id=\"wpforms-930160-field_42\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_42-error\"><h3 class=\"ce-section-header\">Source of the noise<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_43-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"43\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Does the noise seem to be coming through the ductwork or directly from the indoor unit? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_43\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_43_1\" name=\"wpforms[fields][43]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_43_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_43_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_43_2\" name=\"wpforms[fields][43]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_43_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_43_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_44-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"44\" style=\"display:none;\"><div id=\"wpforms-930160-field_44\" class=\"wpforms-field-medium wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_44-error\"><h3 class=\"ce-section-header\">Indoor unit<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_45-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"45\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Diagnose and replace the indoor unit component causing the noise. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_45\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_45_1\" name=\"wpforms[fields][45]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_45_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_45_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_46-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"46\" style=\"display:none;\"><div id=\"wpforms-930160-field_46\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_46-error\"><h3 class=\"ce-section-header\">Chassis or accessory noise<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_47-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"47\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Does the noise seem to be coming from a rattling grille, panel, or louver? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_47\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_47_1\" name=\"wpforms[fields][47]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_47_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_47_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_47_2\" name=\"wpforms[fields][47]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_47_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_47_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_48-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"48\" style=\"display:none;\"><div id=\"wpforms-930160-field_48\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_48-error\"><h3 class=\"ce-section-header\">Unit fasteners and level<\/h3>\n<p>Verify all screws are tight and the unit is level.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_49-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"49\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">After verifying fasteners and unit level, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_49\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_49_1\" name=\"wpforms[fields][49]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_49_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_49_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_49_2\" name=\"wpforms[fields][49]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_49_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_49_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_50-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"50\" style=\"display:none;\"><div id=\"wpforms-930160-field_50\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_50-error\"><h3 class=\"ce-section-header\">Unit chassis shifting<\/h3>\n<p>Apply sideways pressure to the unit, slightly lifting base pan off its support.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_51-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"51\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Does applying sideways pressure to the unit affect the complaint? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_51\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_51_1\" name=\"wpforms[fields][51]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_51_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_51_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_51_2\" name=\"wpforms[fields][51]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_51_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_51_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_52-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"52\" style=\"display:none;\"><div id=\"wpforms-930160-field_52\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_52-error\"><h3 class=\"ce-section-header\">Rubber isolation pads<\/h3>\n<p>Place rubber isolation pads under the base pan on all four corners of the unit.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_53-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"53\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">After installing rubber isolation pads, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_53\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_53_1\" name=\"wpforms[fields][53]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_53_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_53_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_53_2\" name=\"wpforms[fields][53]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_53_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_53_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_54-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"54\" style=\"display:none;\"><div id=\"wpforms-930160-field_54\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_54-error\"><h3 class=\"ce-section-header\">Service valves \/ lines isolation<\/h3>\n<p>a) Remove the four (4) mounting screws to release both service valves from the base pan.<\/p>\n<p>b) Apply pressure on the line-set between the unit and the wall pass-through<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_55-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"55\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Does isolating the service valves \/ lines affect the complaint? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_55\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_55_1\" name=\"wpforms[fields][55]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_55_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_55_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_55_2\" name=\"wpforms[fields][55]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_55_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_55_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_56-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"56\" style=\"display:none;\"><div id=\"wpforms-930160-field_56\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_56-error\"><h3 class=\"ce-section-header\">Line &#8211; mass damper<\/h3>\n<p>Place rubber mass damper on the line-set between the unit and the wall pass-through.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_57-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"57\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">With the mass damper installed, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_57\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_57_1\" name=\"wpforms[fields][57]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_57_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_57_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_57_2\" name=\"wpforms[fields][57]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_57_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_57_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_58-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"58\" style=\"display:none;\"><div id=\"wpforms-930160-field_58\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_58-error\"><h3 class=\"ce-section-header\">Orientation &amp; connection<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_59-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"59\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Which diagram above best describes the application? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_59\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_59_1\" name=\"wpforms[fields][59]\" value=\"A\" aria-errormessage=\"wpforms-930160-field_59_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_59_1\">A<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_59_2\" name=\"wpforms[fields][59]\" value=\"B\" aria-errormessage=\"wpforms-930160-field_59_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_59_2\">B<\/label><\/li><li class=\"choice-3 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_59_3\" name=\"wpforms[fields][59]\" value=\"C\" aria-errormessage=\"wpforms-930160-field_59_3-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_59_3\">C<\/label><\/li><li class=\"choice-4 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_59_4\" name=\"wpforms[fields][59]\" value=\"D\" aria-errormessage=\"wpforms-930160-field_59_4-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_59_4\">D<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_60-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"60\" style=\"display:none;\"><div id=\"wpforms-930160-field_60\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_60-error\"><h3 class=\"ce-section-header\">Extending refrigerant piping<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_61-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"61\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Rotate the unit 90\u00b0 and extend piping. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_61\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_61_1\" name=\"wpforms[fields][61]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_61_1-error\" aria-describedby=\"wpforms-930160-field_61-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_61_1\">Done<\/label><\/li><\/ul><div id=\"wpforms-930160-field_61-description\" class=\"wpforms-field-description\">Application A will be rotated CCW to end up as C.  Application B on the other hand must be rotated CW to end up as D.<\/div><\/fieldset><\/div><div id=\"wpforms-930160-field_62-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"62\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">With the unit rotated, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_62\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_62_1\" name=\"wpforms[fields][62]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_62_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_62_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_62_2\" name=\"wpforms[fields][62]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_62_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_62_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_63-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"63\" style=\"display:none;\"><div id=\"wpforms-930160-field_63\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_63-error\"><h3 class=\"ce-section-header\">Compressor support<\/h3>\n<p>a) Turn the unit off<\/p>\n<p>b) Release the compressor feet from the base pan by removing the four (4) mounting screws<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_64-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"64\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Release compressor support. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_64\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_64_1\" name=\"wpforms[fields][64]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_64_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_64_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_65-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"65\" style=\"display:none;\"><div id=\"wpforms-930160-field_65\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_65-error\"><h3 class=\"ce-section-header\">Turn unit on<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_66-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"66\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Did releasing the compressor screws affect the complaint? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_66\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_66_1\" name=\"wpforms[fields][66]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_66_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_66_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_66_2\" name=\"wpforms[fields][66]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_66_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_66_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_67-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"67\" style=\"display:none;\"><div id=\"wpforms-930160-field_67\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_67-error\"><h3 class=\"ce-section-header\">Changing grommets<\/h3>\n<p>a) Turn unit off<\/p>\n<p>b) Change to split-post compressor grommets [order 4 @ KA75UG100]<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_68-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"68\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Replace compressor grommets. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_68\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_68_1\" name=\"wpforms[fields][68]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_68_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_68_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_69-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"69\" style=\"display:none;\"><div id=\"wpforms-930160-field_69\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_69-error\"><h3 class=\"ce-section-header\">New split-post grommets<\/h3>\n<p>Turn unit on<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_70-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"70\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">With new grommets, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_70\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_70_1\" name=\"wpforms[fields][70]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_70_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_70_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_70_2\" name=\"wpforms[fields][70]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_70_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_70_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_71-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"71\" style=\"display:none;\"><div id=\"wpforms-930160-field_71\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_71-error\"><h3 class=\"ce-section-header\">Re-torque compressor bolts<\/h3>\n<p>Factory spec. for compressor bolt is 90 in-lb<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_72-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"72\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Re-torque compressor bolts. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_72\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_72_1\" name=\"wpforms[fields][72]\" value=\"DONE\" aria-errormessage=\"wpforms-930160-field_72_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_72_1\">DONE<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_73-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"73\" style=\"display:none;\"><div id=\"wpforms-930160-field_73\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_73-error\"><h3 class=\"ce-section-header\">Sound shield\/blanket<\/h3>\n<p>a) Turn unit off<\/p>\n<p>b) Install sound shield. Review product data for the unit for the correct accessory part number for the unit<\/p>\n<p>If a sound shield\/blanket is already installed, change to the miter box model<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_74-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"74\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Install sound shield \/ sound blanket. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_74\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_74_1\" name=\"wpforms[fields][74]\" value=\"Done\" aria-errormessage=\"wpforms-930160-field_74_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_74_1\">Done<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_75-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"75\" style=\"display:none;\"><div id=\"wpforms-930160-field_75\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_75-error\"><h3 class=\"ce-section-header\">Turn unit on<\/h3>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_76-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show wpforms-conditional-trigger\" data-field-type=\"radio\" data-field-id=\"76\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">With sound shield installed, is the complaint still present? <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_76\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_76_1\" name=\"wpforms[fields][76]\" value=\"YES\" aria-errormessage=\"wpforms-930160-field_76_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_76_1\">YES<\/label><\/li><li class=\"choice-2 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_76_2\" name=\"wpforms[fields][76]\" value=\"NO\" aria-errormessage=\"wpforms-930160-field_76_2-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_76_2\">NO<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_77-container\" class=\"wpforms-field wpforms-field-content wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"content\" data-field-id=\"77\" style=\"display:none;\"><div id=\"wpforms-930160-field_77\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_77-error\"><h3 class=\"ce-section-header\">Replace the compressor<\/h3>\n<p>After completing this sound troubleshooting guide, the manufacturer&#8217;s recommendation is to replace the compressor in this unit.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_78-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width wpforms-conditional-field wpforms-conditional-show\" data-field-type=\"radio\" data-field-id=\"78\" style=\"display:none;\"><fieldset><legend class=\"wpforms-field-label\">Compressor replacement recommendation acknowledged. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_78\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_78_1\" name=\"wpforms[fields][78]\" value=\"Acknowledged\" aria-errormessage=\"wpforms-930160-field_78_1-error\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_78_1\">Acknowledged<\/label><\/li><\/ul><\/fieldset><\/div><div id=\"wpforms-930160-field_97-container\" class=\"wpforms-field wpforms-field-pagebreak\" data-field-type=\"pagebreak\" data-field-id=\"97\"><div class=\"wpforms-clear wpforms-pagebreak-left\"><span class=\"wpforms-page-button-group\"><button class=\"wpforms-page-button wpforms-page-prev wpforms-disabled\"\n\t\t\t\t\tdata-action=\"prev\" data-page=\"3\" data-formid=\"930160\" aria-disabled=\"true\" aria-describedby=\"wpforms-error-noscript\">Previous<\/button><\/span><span class=\"wpforms-page-button-group\"><button class=\"wpforms-page-button wpforms-page-next wpforms-disabled\"\n\t\t\t\t\tdata-action=\"next\" data-page=\"3\" data-formid=\"930160\" aria-disabled=\"true\" aria-describedby=\"wpforms-error-noscript\">Next<\/button><img loading=\"lazy\" decoding=\"async\" src=\"https:\/\/cetechsupport.com\/wp-content\/plugins\/wpforms\/assets\/images\/submit-spin.svg\" class=\"wpforms-page-button-spinner\" style=\"display: none;\" width=\"26\" height=\"26\" alt=\"Loading\"><\/span><a href=\"#\" class=\"wpforms-save-resume-button\"><span>Save and Resume Later<\/span><\/a><\/div><\/div><\/div><div class=\"wpforms-page wpforms-page-4 last \" data-page=\"4\" style=\"display:none;\"><div id=\"wpforms-930160-field_88-container\" class=\"wpforms-field wpforms-field-file-upload mobile-full-width\" data-field-type=\"file-upload\" data-field-id=\"88\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_88\">Required troubleshooting photos <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><div\n\t\tclass=\"wpforms-uploader wpforms-field-required\"\n\t\tdata-field-id=\"88\"\n\t\tdata-form-id=\"930160\"\n\t\tdata-input-name=\"wpforms_930160_88\"\n\t\tdata-extensions=\"jpg,jpeg,jpe,gif,png,bmp,tiff,tif,webp,avif,ico,heic,heif,heics,heifs,asf,asx,wmv,wmx,wm,avi,divx,mov,qt,mpeg,mpg,mpe,mp4,m4v,ogv,webm,mkv,3gp,3gpp,3g2,3gp2,txt,asc,c,cc,h,srt,csv,tsv,ics,rtx,css,vtt,mp3,m4a,m4b,aac,ra,ram,wav,x-wav,ogg,oga,flac,mid,midi,wma,wax,mka,rtf,pdf,class,tar,zip,gz,gzip,rar,7z,psd,xcf,doc,pot,pps,ppt,wri,xla,xls,xlt,xlw,mpp,docx,docm,dotx,dotm,xlsx,xlsm,xlsb,xltx,xltm,xlam,pptx,pptm,ppsx,ppsm,potx,potm,ppam,sldx,sldm,onetoc,onetoc2,onepkg,oxps,xps,odt,odp,ods,odg,odc,odb,odf,wp,wpd,key,numbers,pages,json\"\n\t\tdata-max-size=\"134217728\"\n\t\tdata-max-file-number=\"8\"\n\t\tdata-post-max-size=\"134217728\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">You can upload up to 8 files.<\/span>\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-930160-field_88\"\n\t\tname=\"wpforms_930160_88\" required\t\tvalue=\"\">\n<div id=\"wpforms-930160-field_88-description\" class=\"wpforms-field-description\">Upload clear photos of the outdoor unit data tag, unit placement, line-set routing, service valve area, compressor mounting area, fan blade\/motor area, and any installed sound accessories.<\/div><\/div><div id=\"wpforms-930160-field_89-container\" class=\"wpforms-field wpforms-field-file-upload mobile-full-width\" data-field-type=\"file-upload\" data-field-id=\"89\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_89\">Required sound video\/audio <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><div\n\t\tclass=\"wpforms-uploader wpforms-field-required\"\n\t\tdata-field-id=\"89\"\n\t\tdata-form-id=\"930160\"\n\t\tdata-input-name=\"wpforms_930160_89\"\n\t\tdata-extensions=\"mp4,mov,m4v,avi,mp3,m4a,wav\"\n\t\tdata-max-size=\"134217728\"\n\t\tdata-max-file-number=\"3\"\n\t\tdata-post-max-size=\"134217728\"\n\t\tdata-max-parallel-uploads=\"4\"\n\t\tdata-parallel-uploads=\"true\"\n\t\tdata-file-chunk-size=\"2097152\">\n\t<div class=\"dz-message\">\n\t\t<svg  viewBox=\"0 0 640 640\" focusable=\"false\" data-icon=\"inbox\" width=\"50px\" height=\"50px\" fill=\"currentColor\" aria-hidden=\"true\">\n\t\t\t<path d=\"M352 173.3L352 384C352 401.7 337.7 416 320 416C302.3 416 288 401.7 288 384L288 173.3L246.6 214.7C234.1 227.2 213.8 227.2 201.3 214.7C188.8 202.2 188.8 181.9 201.3 169.4L297.3 73.4C309.8 60.9 330.1 60.9 342.6 73.4L438.6 169.4C451.1 181.9 451.1 202.2 438.6 214.7C426.1 227.2 405.8 227.2 393.3 214.7L352 173.3zM320 464C364.2 464 400 428.2 400 384L480 384C515.3 384 544 412.7 544 448L544 480C544 515.3 515.3 544 480 544L160 544C124.7 544 96 515.3 96 480L96 448C96 412.7 124.7 384 160 384L240 384C240 428.2 275.8 464 320 464zM464 488C477.3 488 488 477.3 488 464C488 450.7 477.3 440 464 440C450.7 440 440 450.7 440 464C440 477.3 450.7 488 464 488z\"\/>\n\t\t<\/svg>\n\n\t\t<span class=\"modern-title\">\n\t\t\t\t\t\t\tDrag &amp; Drop Files, \t\t\t\t<span>Choose Files to Upload<\/span>\n\t\t\t\t\t<\/span>\n\n\t\t\t\t\t<span class=\"modern-hint\">You can upload up to 3 files.<\/span>\n\t\t\t<\/div>\n<\/div>\n\n<input\n\t\ttype=\"text\"\n\t\tautocomplete=\"off\"\n\t\treadonly\n\t\tclass=\"dropzone-input\"\n\t\tstyle=\"position:absolute!important;clip:rect(0,0,0,0)!important;height:1px!important;width:1px!important;border:0!important;overflow:hidden!important;padding:0!important;margin:0!important;\"\n\t\tid=\"wpforms-930160-field_89\"\n\t\tname=\"wpforms_930160_89\" required\t\tvalue=\"\">\n<div id=\"wpforms-930160-field_89-description\" class=\"wpforms-field-description\">Upload a video or audio file that captures the reported sound under the same operating conditions.<\/div><\/div><div id=\"wpforms-930160-field_90-container\" class=\"wpforms-field wpforms-field-textarea mobile-full-width\" data-field-type=\"textarea\" data-field-id=\"90\"><label class=\"wpforms-field-label\" for=\"wpforms-930160-field_90\">Final notes \/ suspected source of sound <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/label><textarea id=\"wpforms-930160-field_90\" class=\"wpforms-field-large wpforms-field-required\" name=\"wpforms[fields][90]\" aria-errormessage=\"wpforms-930160-field_90-error\" aria-describedby=\"wpforms-930160-field_90-description\" required><\/textarea><div id=\"wpforms-930160-field_90-description\" class=\"wpforms-field-description\">Include any additional observations, corrective actions taken, or suspected source of the sound.<\/div><\/div><div id=\"wpforms-930160-field_79-container\" class=\"wpforms-field wpforms-field-content\" data-field-type=\"content\" data-field-id=\"79\"><div id=\"wpforms-930160-field_79\" class=\"wpforms-field-large wpforms-field-row\" aria-errormessage=\"wpforms-930160-field_79-error\"><h3>Final Review<\/h3>\n<p>Technical Support will review the submitted sound troubleshooting information. Upload the required photos and sound video\/audio before submitting.<\/p>\n<div class=\"wpforms-field-content-display-frontend-clear\"><\/div><\/div><\/div><div id=\"wpforms-930160-field_80-container\" class=\"wpforms-field wpforms-field-radio mobile-full-width\" data-field-type=\"radio\" data-field-id=\"80\"><fieldset><legend class=\"wpforms-field-label\">Sound Complaint Checklist requirement acknowledged. <span class=\"wpforms-required-label\" aria-hidden=\"true\">*<\/span><\/legend><ul id=\"wpforms-930160-field_80\" class=\"wpforms-field-required\"><li class=\"choice-1 depth-1\"><input type=\"radio\" id=\"wpforms-930160-field_80_1\" name=\"wpforms[fields][80]\" value=\"Acknowledged\" aria-errormessage=\"wpforms-930160-field_80_1-error\" aria-describedby=\"wpforms-930160-field_80-description\" required ><label class=\"wpforms-field-label-inline\" for=\"wpforms-930160-field_80_1\">Acknowledged<\/label><\/li><\/ul><div id=\"wpforms-930160-field_80-description\" class=\"wpforms-field-description\">Complete any required Sound Complaint Checklist process used by your team and acknowledge before submitting.<\/div><\/fieldset><\/div><div id=\"wpforms-930160-field_96-container\" class=\"wpforms-field wpforms-field-pagebreak\" data-field-type=\"pagebreak\" data-field-id=\"96\"><\/div><\/div><\/div><!-- .wpforms-field-container --><div class=\"wpforms-field wpforms-field-hp\"><label for=\"wpforms-930160-field-hp\" class=\"wpforms-field-label\">Message<\/label><input type=\"text\" name=\"wpforms[hp]\" id=\"wpforms-930160-field-hp\" class=\"wpforms-field-medium\"><\/div><div class=\"wpforms-submit-container\" style=\"display:none;\"><input type=\"hidden\" name=\"wpforms[id]\" value=\"930160\"><input type=\"hidden\" name=\"page_title\" value=\"\"><input type=\"hidden\" name=\"page_url\" value=\"https:\/\/cetechsupport.com\/fr\/wp-json\/wp\/v2\/pages\/52007\"><input type=\"hidden\" name=\"url_referer\" value=\"\"><button type=\"submit\" name=\"wpforms[submit]\" id=\"wpforms-submit-930160\" class=\"wpforms-submit\" data-alt-text=\"Sending...\" data-submit-text=\"Submit Sound Troubleshooting Request\" aria-live=\"assertive\" value=\"wpforms-submit\">Submit Sound Troubleshooting Request<\/button><a href=\"#\" class=\"wpforms-save-resume-button\"><span>Save and Resume Later<\/span><\/a><\/div><\/form><\/div>  <!-- .wpforms-container -->\n<div class=\"wpforms-save-resume-confirmation\" id=\"wpforms-save-resume-confirmation-930160\" style=\"display: none\">\n\n\t\n\t<div class=\"message\">\n\t\t<p>Your form entry has been saved and a unique link has been created which you can access to resume this form.<\/p>\n<p>Enter your email address to receive the link via email. Alternatively, you can copy and save the link below.<\/p>\n<p>Please note, this link should not be shared and will expire in 30 days, afterwards your form entry will be deleted.<\/p>\n\t<\/div>\n\n\t<div class=\"wpforms-save-resume-actions\">\n\t\t\t\t\t<div class=\"wpforms-field\">\n\t\t\t\t<label class=\"wpforms-field-label wpforms-save-resume-label\">\n\t\t\t\t\tCopy Link\t\t\t\t<\/label>\n\t\t\t\t<div class=\"wpforms-save-resume-shortcode-container\">\n\t\t\t\t\t<input type=\"text\" class=\"wpforms-save-resume-shortcode\" value=\"\" disabled \/>\n\t\t\t\t\t<span class=\"wpforms-save-resume-shortcode-copy\" title=\"Copy resume link to clipboard\">\n\t\t\t\t\t\t\t<span class=\"copy-icon\"><\/span>\n\t\t\t\t\t\t<\/span>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t\n\t\t\t\t\t<form class=\"wpforms-validate wpforms-form wpforms-save-resume-email-notification\" method=\"post\" action=\"\/fr\/wp-json\/wp\/v2\/pages\/52007\" data-token=\"ecfc80bc2645a11cb522692cbdca468b\">\n\t\t\t\t<div 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