Formulario de compresor defectuoso al momento de la llegada (DOA) por 30 días Por favor, activa JavaScript en tu navegador para completar este formulario.Por favor, activa JavaScript en tu navegador para completar este formulario. – Paso 1 de 7Note: This form may take 5–10 minutes to complete. Use the ‘Save and Resume Later’ option if needed to avoid losing progress.Formulario de compresor defectuoso al momento de la llegada (DOA) por 30 díasOnce submitted the CAM team must review and approve the unit replacement. You will be contacted by the CAM team with either an approval or corrective action.This Program only applies to Carrier/Bryant Residential product.This program does not apply to residential units used in a commercial application. Serialized accessories changed out within the first 30 days of installation do not qualify for any labor assistance. The program does not apply to service compressors covered under the Service Parts Warranty.REQUIREMENTS to QUALIFYThe unit must be properly sized for the system. Proper application, installation and start-up procedures must be followed. This includes providing necessary accessories such as: wind baffles, head pressure controls, liquid line solenoids, crank case heaters or hard start kits. The system must be an approved match. The wiring must be sized correctly. All components must be added at the time of installation.Información del concesionarioNombre del concesionario *Nombre del técnico *NombreApellidosNúmero de teléfono del técnico *Correo electrónico del técnico *Por favor, selecciona tu región. *— Seleccionar opción —Llanuras Centrales (ND, SD, NE, KS, IA, MO)Florida (FL)Atlántico Medio (MD, VA, WV, Washington D.C.)Mid-South (AR, LA, MS, TN)Noreste (Nueva Jersey, Nueva York)Southeast (NC, SC,)Centro Sur (Norte de Texas, OK, AR)Sur de Texas (Sur-TX)Canadá¿Se encuentra actualmente en el lugar de trabajo? *SíNo¿Está registrada la unidad? *SíNoTipo de instalación *RNC (Construcción Residencial Nueva)AOR (Adicional / Reemplazo)SiguienteInformación del propietarioNombre del propietario *NombreApellidosDirección del propietario *Dirección 1Ciudad— Select state —AlabamaAlaskaArizonaArkansasCaliforniaColoradoConnecticutDelawareDistrito de ColumbiaFloridaGeorgiaHawáiIdahoIllinoisIndianaIowaKansasKentuckyLuisianaMaineMarylandMassachusettsMíchiganMinnesotaMisisipiMisuriMontanaNebraskaNevadaNuevo HampshireNueva JerseyNuevo MéxicoNueva YorkCarolina del NorteDakota del NorteOhioOklahomaOregónPensilvaniaRhode IslandCarolina del SurDakota del SurTennesseeTexasUtahVermontVirginiaWashingtonVirginia OccidentalWisconsinWyomingEstadoCódigo postalAnteriorSiguienteOutdoor Unit InformationNúmero de modelo *Número de serie *Installation date *Fail Date *What is, in your estimation, wrong with the compressor? *Will not startGrounded windingShorted windingOpen windingTripped the breaker / fuseWon’t pumpLow capacityNoisy ___ (REQUIRED: Sound Complaint Checklist _____(link Coming Soon)COMMON winding – compressor starting amps *COMMON winding – compressor running amps *RUN winding – compressor starting amps *RUN winding – compressor running amps *START winding – compressor starting amps *START winding – compressor running amps *C to R – Compressor winding resistance (Ω) *C to S – Compressor winding resistance (Ω) *R to S – Compressor winding resistance (Ω) *C to ground – Resistance (Ω) *R to ground – Resistance (Ω) *S to ground – Resistance (Ω) *Was all factory wiring confirmed to match the diagram on the unit? *SíNoDid you check compressor winding resistance at the fusite/compressor connections? *SíNoWhy not?We would hate to see you do all of this work just because of a bad wire or wiring harness.Electrical InformationLine voltage at the disconnect (volts) *Voltage on the load side of the contactor or L1 & L2 for Variable Speed Systems, connections when engaged/calling for operation (volts) *If your unit has a capacitor, did you test the run capacitor? *SíNoHow many µF did you measure? *Was a Hard Start Kit installed to try to get the compressor started? *SíNoPictures of the outdoor unit Arrastrar y soltar archivos, Elija los archivos para cargar Puedes subir hasta 2 archivos. AnteriorSiguienteInformación sobre las tuberías de refrigeranteIs a Liquid Line Drier Installed? *SíNoWhere is the Liquid Line Drier Installed? *Outside near Outdoor UnitInside Near Evaporator CoilIs a suction Line Drier Installed? *SíNoIf yes how long has it been installed?Longitud LINEAL aproximada de las líneas de refrigerante (pies) *La distancia entre la unidad exterior y la unidad interior.Longitud EQUIVALENTE aproximada de las líneas de refrigerante (pies) *This is the total length of lineset after including the number of elbows and turns to connect the two products.Posicionamiento vertical entre unidades interior y exterior *Unidades exterior e interior al mismo nivelLa unidad exterior está más baja que la unidad interiorLa unidad exterior está más alta que la unidad interior¿Cuánta diferencia de altura hay entre la unidad interior y la exterior? (pies) *Liquid line diameter Ф *1/4″5/16″3/8″1/2″OtroSuction line diameter Ф *1/2″5/8″3/4″7/8″1 1/8″OtroIs a solenoid valve currently installed? *SíNoAny Heat Pump lineset with a length longer then 80′ or has 20′ of vertical lift, should have a solenoid valve installed. For Air Conditioning you are allowed a 35′ lift before a solenoid valve is needed. Do the lines change size anywhere in the circuit? *SíNoIf YES above explainAnteriorSiguienteIndoor Unit InformationIndoor Unit Type *Fan Coil (AHU)Gas Furnace & Evaporator CoilIndoor Unit Location *Conditioned Space (Closet inside the house)Attic (Unconditioned)Attic Semi-conditioned (Foam encapsulated)GarageCrawl Space (under the house)OtroUnit Orientation *UpflowHorizontal Left (Air flow from right to left)Horizontal Right (Airflow from Left to Right)DownflowFurnace & Coil InformationHorno modelo # *Número de serie del horno: # *Coil Model # *Coil Serial # *Does your system use a User Interface as the control(communicating system) *SíNoEntra al menú de servicio manteniendo presionado el ícono del sombrero de servicio hasta que se ponga verde. Luego, selecciona la opción de instalación, después selecciona la prueba de evaluación del soplador, inicia la prueba; tardará unos 3 minutos en completarse. Una vez finalizada la prueba, anota la información que se indica a continuación.Requested System CFM *Presión estática del sistema *Blower motor rpm *Furnace S.E.S.P. (SUPPLY external static pressure) (in. wc.) *Measured after the furnace outlet but before the air goes into the evaporator coil, fan in high cooling mode.Furnace R.E.S.P. (RETURN external static pressure) (in. wc.) *Measured between the filter and the gas furnace inlet, fan in high cooling mode.Furnace T.E.S.P. (TOTAL external static pressure) (in. wc.) *Measured in the blower compartment and before the coil, fan in high cooling mode.Fan Coil InformationFan coil modelo # *Fan coil serie # *Fan Coil S.E.S.P. (SUPPLY external static pressure) (in. wc.) *Measured at the outlet of the fan coil, fan in high cooling mode.Fan Coil R.E.S.P. (RETURN external static pressure) (in. wc.) *Measured between the filter and the fan coil return/inlet, fan in high cooling mode.Fan Coil T.E.S.P. (TOTAL external static pressure) (in. wc.) *Measured in the supply plenum/outlet of the fan coil and in the fan coil inlet/return after the filter, fan in high cooling mode.Would you like to watch a video on how to do static pressure mapping? *SíNoIndoor airflow (cfm) *Pictures of the indoor unit Arrastrar y soltar archivos, Elija los archivos para cargar Puedes subir hasta 2 archivos. AnteriorSiguienteRefrigerant Charge/Installation InformationDid You Leak Test With Nitrogen? *SíNoIf yes above, What pressure was used to test and for how long? *Did you pull a vacuum on the lineset and evaporator? *SíNoMicron Level system was evacuated to? *How long did you perform the deep vacuum method? *According to Carrier Installation instructions a system should remain below 1000 microns for 7 minutes. Which service valve did you open first? *SuctionLiquidUnknownHow much refrigerant has been added to this system? (in total oz) *AnteriorSiguienteVIDEOS Y FOTOSAny videos or pictures you would like to provide? You can use your mobile device camera or upload a video from your mobile device.Videos/Pictures (add up to 4 files) Arrastrar y soltar archivos, Elija los archivos para cargar Puedes subir hasta 4 archivos. Thank you for your assistance in reporting this concern.¿Qué se está solicitando? *Labor/material assistance for replacing the compressorAprobar una unidad de reemplazoAny other comments or notes you would like to add?Una vez que el equipo de CAM o Soporte Técnico tenga la oportunidad de evaluar la información proporcionada, nos pondremos en contacto con usted para indicarle los siguientes pasos.AnteriorEnviar