Technical Support Form Account info Account Name Account Number Main Office Phone # Contact Information Contact Name Email Mobile Phone # Preferred Spoken LanguagePlease select... English French Product Information Equipment Model # Equipment Serial # Product Brand Address Information Address City ProvincesPlease select... Alberta British Columbia Manitoba New Brunswick Newfoundland Northwest Territories Nova Scotia Nunavut Ontario Prince Edward Island Quebec Saskatchewan Yukon Postal Code Request Edit this textCurrently On Site? Equipment Currently Running? Equipment TypePlease select... Residential Commercial Ductless VRF Chiller Controls Thermostats Parts Supplies Non-Equipment Description of Request Issue/ConcernPlease select... Abnormal Operating Pressure Compressor Failure Control Board Failure Controls Commissioning Controls Site Visit Defrost Board Failure Economizer Issue Failed Heat Exchanger Fan Motor Failure Fault Code Diagnostics Gas & TXV Valve Failure Gas Furnace Diagnostics Ignition Module Inducer Failure Infinity/Evolution Zoning Installation Problems Insufficient Heat Insufficient Cool Leaking Condenser Leaking Evaporator Literature Request Noisy Unit Parts Inquiry Product Data Inquiry Refrigeration Circuit Restriction Seibel (Homeowner) Case Sensor Failure Sequence of Operations Service & Maintenance Site Visit Request Transformer Failure T-Stat Configuration Unit Configuration Unit Damage VRF Control Commissioning VRF Equipment Commissioning VRF Site Visit Warranty Inquiry Wiring Schematic Issue ZOOM Site Visit Attachments Attachments Region Code Owner Queue ID Case Origin Contact Information
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